Mac DuggalReviews of macduggal.com

Very easy to shop and return. The help contact is very fast at responding to my questions. Thank you .

Pleasant service. I recommend.

The reply was quick and the product are nice (good quality)

The dress is beautiful & arrived very quickly. However, neither size fit me & will be returning it. Thank you

Where do I begin? MOB with a gazillion things on her brain. I became interested in Mac Duggal while searching for my dress on Norstrom's site. I then searched for their main website, and found many more dresses appropriate for my age, height & weight. I ordered 3 dresses & received them much sooner than I had expected. Two looked great on me, and one was on sale !! I took them to my seamstress & she thought that I should attempt to get a smaller size. I went back to the site, and while the smaller size was seen as "available", when I attempted to order, it said "not available". I contacted them by phone, and I am sorry to say I while I cannot remember her name, the girl told me that when the stock gets down low, they cannot guarantee that the size is there, and suggest you contact them. My other concern was that my return date was fast approaching, and if the smaller size was not available, I would need to send the larger one back before I received it. She graciously extended my return date, promised that she would check the very next day, and if it was available, would ship it out then. Much to my surprise, early the next day, I received a confirmation email that the dress was prepped for shipping. I received it within days - it fit perfectly, with just a bit of hemming. (OH, and it was the sale dress !). I haven't had this great of customer service in FOREVER! The dress is very very well made. Such amazing customer service! I will always recommend Mac Duggal as a site for women's dresses. Thank you ALL so much. You deserve much more than 5 star rating.

I’ve purchased before and loved my dress it was perfect. Sadly this last dress was not a good fit. But I still love your service and will shop again❤️

Easy order and easy returns!

did not fit but beautiful dress and return was easy