Dana K.
While I was a few hours outside of my…
While I was a few hours outside of my return window, customer service responded with understanding to my request for an extension and granted the extension.

Mac Duggal is a U.S.-based women’s fashion brand known for its evening gowns, cocktail dresses and special occasion dresses. Founded more than 30 years ago with a collection of just 10 dresses, Mac Duggal now designs thousands of styles sold through major department stores, boutiques and MacDuggal.com.Mac Duggal creates dresses for life’s most memorable occasions, including wedding guest dresses, modern mother-of-the-bride and mother-of-the-groom dresses, prom dresses, formal gowns and party dresses. The collection has expanded to include day dresses, petite and plus-size styles, a small selection of girls’ dresses and select bridal styles for second looks, wedding celebrations and non-traditional ceremonies. Dresses are available in sizes 0–24 on the Mac Duggal website.Guided by a vision to make every woman feel beautiful, Mac Duggal serves customers worldwide and ships from the United States to more than 100 countries.
Mac Duggal (macduggal.com) has 529 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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529 approved reviews, newest moderated first
Dana K.
While I was a few hours outside of my return window, customer service responded with understanding to my request for an extension and granted the extension.
Jessica
They listened to my issue and resolved it to my satisfaction even though they did not have to.
REddy
I appreciated the return policy BUT it took days to get an email response. When the return window is so narrow, hearing back asap is important!
Margie B.
I thought if I emailed my issue I would not get a response as I would prefer talking to a person but I did get a quick response and quick solution. Not only was the customer great and the dresses are so well tailored just beautiful.
Marty and Betsy W.
Very helpful, friendly and quick response. I am very grateful for how easy you all make the return process.
Janice H.
Megan solved my problem in a professional manner. She is a keeper.
Onesi G.
Excellent +++, from the response time to the replacement of the original purchase.
Bonita M.
Excellent customer service from ordering online, to receiving the dresses in a timely manner, to doing returns for the dresses I decided against as I ordered 5 of them.