mac.bidReviews of mac.bid

Another bust with MacBid. Bid on and won two auctions for LIKE NEW narrow storage cabinets. The listing showed it was 3-tiers, the Amazon link showed 3-tiers and the list price was for 3-tier unit. Package was pristine BUT each unit was only 2-tiers, so I overpaid — $40 -50 by the time you added their handling fees. Customer service would not help, warehouse manager would not help because I didn’t purchase buyer protection. False advertising!!!

I recently purchased several items that were all listed as “like new.” Unfortunately, that description couldn’t have been further from the truth. When I received my order, multiple items showed clear signs of use — scratches, dirt, things put together wrong and even one that wouldn’t turn on at all. A few other items were missing essential parts, making them completely unusable. There is basically no return policy so I ended up stuck with junk that I just ended up throwing away. Overall, I would not recommend this company. The listings were misleading, and the hassle of dealing with defective or incomplete products simply isn’t worth it

Absolutely awful. So let me count the ways this place is garbage. 1) do not tell you when you are outbid on an item. 2) automatic $3 "lot fee" for every product. 3) say they will auto charge your card then do not. 4) you cannot pick up your product until after 12pm. Unless you pay $29.99 for a membership. They do not tell you this when you win the auction. Not joking. 5) no refunds. Unless you pay the $29.99 membership fee. Stay away, Stat very far away from this place.

I’ve bought several items from Mac Bid…had a few items that were defective. However, today I had the worst experience at the Monroeville, Pa location. I purchased a rocking chair for $46 and the arm was totally cracked and not useable. I asked for a manager review and was treated terribly. She first asked me to read the paragraph that states there could be damage. I understood that, but still hoped for consideration in the matter! She said her boss does not permit her to deviate from that policy and walked away. She NEVER even looked at the product. She then instructed her staff to carry it to the garbage!!! If your product deserves to be put in the garbage, then you should be issuing a refund!!! Totally rude person!

Total ripoff !!!! The owners should be thrown in jail running a ponsi scheme .taking money off people's cards .not showing they won an item .then reposting the same item for sale again .if you call the customer service line you get a recording to leave a message and nobody calls you back. I read the reviews and it seems like a recurring theme . A class action law suit should be brought up against this company. They can take the dollars they stole from me and wipe their behinds with it .because this is the crappiest company I have ever dealt with......

I have been going to the Uniontown MacBid Warehouse for about two years now and I have found the MacBid Uniontown Employees to be absolutely OUTSTANDING Customer Service Professionals. They are all very helpful and very knowledgeable, especially Christina, Donna, A.J., Trina, Chaz, D.J., and Kason. I have never had an issue that these fine employees couldn't solve. They are the absolute BEST!

What a joke! Broken stuff! Misrepresented stuff big time! A total rip off! Do not get into it! You'll just get pissed! And bentover! 100% a joke! No good will come of you going there! And that's facts!

The mac.bid app is incredibly glitchy. You will be charged for additional services you did not sign up for, and if you reach out to customer service, they will refuse to reverse the charges and threaten to deactivate your account.