Lysa RitualLysa Ritual is a solutions-oriented skincare brand, creating a world where everybody with acne feels confident. For clear skin, inside and out.
Lysa Ritual (lysaritual.com) has 159 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Michelle R.
These gummies are marketed as safe for teens but they aren't actually recommended for anyone under 18. Its not clear if the dosage provided is suitable for 12-18 year olds but all over their website are teenage faces.
Renee B.
Had issues with shipping. Reached out to Lysa and had a quick response from Camila. Received package within a few days of working with Camila. Thank you.
Terri L.
I ordered 22 days ago and the product still has not shipped! Keep getting the run around when I asked for a refund. They want to ship a replacement order, they can’t even ship the first order!
Response from Lysa RitualSep 23, 2026
Hi Terri, Thank you for sharing your feedback, and we're truly sorry for the frustration and disappointment caused by the delay with your order. We completely understand your concern. Waiting 22 days for an order that hasn't shipped, especially while trying to resolve the issue with our support team, is certainly not the experience we want for our customers. We also understand why being offered a replacement before the original order was resolved would have been frustrating. We sincerely apologize for the inconvenience and for any confusion caused during the process. We appreciate you bringing this to our attention, and we're sorry we didn't provide the smooth and timely experience you expected. Kind regards, The LysaRitual Team
Courtney
Camila responded so quickly to my question with all the information I needed. Her customer service was excellent!
Response from Lysa RitualSep 23, 2026
Hi Courtney, Thank you so much for your wonderful 5-star review! 💛 We're delighted to hear that Camilla was able to respond so quickly and provide you with all the information you needed. It's wonderful to know that you received the helpful and attentive customer service we always strive to provide. We'll be sure to share your kind words with Camilla. She'll be so happy to hear them! Thank you again for your support, and we wish you all the best on your skincare journey. Kind regards, The LysaRitual Team
D.W.
Reached out about my order and Camila got back to me quickly and put my mind at ease.
Response from Lysa RitualSep 23, 2026
Hi DW, Thank you so much for your wonderful 5-star review! 💛 We're delighted to hear that Camila was able to get back to you quickly and help put your mind at ease. Providing prompt, reassuring, and helpful support is something we always strive for. We'll be sure to share your kind words with Camila. She'll be so happy to hear them! Thank you again for your support, and we wish you all the best on your skincare journey. Kind regards, The LysaRitual Team
Lexi
I placed my order over a month ago. It says that it will ship within 5-8 business days when you are. I still have not received my order. I emailed them a few times. They responded at first and let me know that the products were on back order. I emailed them asking for a tracking number once products were shipped. I have heard nothing. I emailed them again (almost a week later) and asked them to please refund my money since I still have no tracking number and since no product has been sent. They refuse to acknowledge my email to them asking for a refund. This is ridiculous and incredibly shady customer service. I'm guessing that I will not receive my product or my $200 back.
Response from Lysa RitualSep 23, 2026
Hi Lexi, Thank you for sharing your feedback, and we're truly sorry for the frustration and disappointment you've experienced with your order. We completely understand how upsetting it is to be waiting over a month without receiving your order or a tracking update, especially after reaching out multiple times and requesting a refund. We also understand how frustrating it must have been not to receive a clear response to your refund request. This is certainly not the level of communication or service we want our customers to experience. We sincerely apologize for the inconvenience and for the frustration this situation has caused. Kind regards, The LysaRitual Team
Oksana H.
I had a great experience with Lysaritual. They are cool to deal with. The staff is very kind, polite and well-behaved. Especially Miss Camilla. She responded quite quickly.
Response from Lysa RitualSep 23, 2026
Hi Oksana, Thank you so much for your wonderful 5-star review! 💛 We're delighted to hear that you've had such a great experience with LysaRitual and that our team has been kind, polite, and helpful. We're especially happy to hear that Camilla was able to respond quickly and provide you with the support you needed. We'll be sure to share your kind words with her. She'll be so happy to hear them! Thank you again for your support, and we wish you all the best on your skincare journey. Kind regards, The LysaRitual Team
Debbie O.
Purchased paid for goods courier lost parcel Lysa Ritual not issued refund same old excuse will keep pestering them. Avoid
Response from Lysa RitualSep 14, 2026
We’re sorry to hear that you’re frustrated with your order. However, we’d like to clarify the timeline for the benefit of anyone reading this review. Your order was placed on September 3, and today is only the 7th business day since the order was placed. Our advertised estimated shipping timeframe is 5–11 business days, which is clearly stated on our website at the time of purchase. We understand that waiting for an order can be frustrating, particularly when there may be a courier-related issue. However, your order is still within our advertised delivery timeframe, so it would be premature to state that we have failed to deliver your order or refused a refund. We’re happy to assist with any genuine delivery concerns and appreciate your patience while the order remains within the stated shipping timeframe.
