lyrahealth.comReviews of lyrahealth.com

Spent months after starting for ADHD issues. Took months to give a diagnosis and spent months trying to get that diagnosis to precribing provider (referred from Lyra provider). Attempted twice to sign release of info so I could personally send (what they wanted me to do, very unprofessional) and still haven't gotten access to diagnosis. Can you imagine how hard it is to try to do the admin work between 2 non-communicating prividers and continue to get the run around? I feel worse state than when I started, and now have used all my yearly benefits.

While some of the therapists on Lyra’s platform are new in their careers, others have decades of experience—and unfortunately, neither group seems especially strong. Either they’re just starting out, or they’ve been doing it a long time and still aren’t great at what they do. So overall, the quality of therapists being offered doesn’t feel high. On top of that, what really concerns me is the payment process. You or your company signs on with Lyra, and the assumption is that payment is handled securely through their system. But almost every therapist still asks for your private credit card info separately, which completely defeats the purpose of using a platform like this and raises serious concerns about privacy and security.

A very bad company to work for a a full time Therapist as the previous review suggests. They ask the Therapist to get the client to agree to record their sessions and they use an AI robot to generate the notes from these recorded sessions while learning from the sessions and pretending like they are "helping" the Therapist!!! I felt violated and degraded working here and the "clinical quality supervisors" are a complete joke and completely useless!!!

Found out from my therapist that Lyra Health sent out an email to a large amount of their providers saying if they didn’t lower their reimbursement rate (that Lyra pays) they weren’t going to be shown to new clients. That means that when we go on to look for a therapist were shown the “cheapest” therapists. Doesn’t mean you’re given the best match. Also there’s a difference between Lyra employed therapists and the contracted therapists. The employed ones are “cheaper” to Lyra but also make you do a lot of weird stuff- like record your sessions and you’re only allowed so many with them to meet their metrics. Just shady… do yourself a favor and find your own not through Lyra.