Lillian A.
Regarding these 2 charges on my PCFinancial Credit Card: Subscription and continuing orders: I did NOT authorize any subscrition or further deliveriesRegarding these 2 charges on my…
Regarding these 2 charges on my PCFinancial Credit Card: Subscription and continuing orders: I did NOT authorize any subscrition or further deliveries I only authorized Option 1 for one jar of this cream which would be $39.95 plus tax and shipping on both of these 2 transactions. ( only want one order - one jar) They are charging my paypal account for Option 2 which is the buy 2 get one free package. I never wanted a bundle pkg because one jar would be to try it first before ordering more jars. And why would I order 2 seperate orders - $86.78 at 8:35pm Sept 26/26 (since changed to 12pm) And the second order on the same day - $94.52 at 11:26pm Sept 26/26 (since changed to 12pm) And I don't understand the different in the two amounts also. There was a problem trying to submit my order at 8:35pm because they kept trying to make me order more jars and add ons. I thought my order for Option 1 didn't submit at 8:35pm so I tried again at 11:26pm. And wasn't sure if this order was submitted either. I am sorry for the lengthy message but this has upset me and how many other people have had to deal with this also? Please advise me and thank you for your attention to this matter. Lillian Addorisio PAYPAL *NERVERELIEF MY PurchaseSep 28, 202611:26 PM$94.52 PAYPAL *NERVERELIEF MY PurchaseSep 28, 20268:35 PM$86.78
Response from Luxury ConfidenceOct 23, 2026
Hi Lillian, Thank you for sharing your experience, and we are truly sorry this has been so upsetting for you. However, your purchases and charges are NOT from our company. We are Luxury Confidence / Aphrodite — we do not sell the cream you mentioned, nor do we have a "NerveRelief" product, subscription, or these pricing options. Based on what you described, your orders are with HiRelief. Please email them directly at [email protected] with your order details to resolve this. Best regards, MyHiRelief Team



