LUXOMEReviews of luxome.com

I’ve been a huge fan of Luxome for years, and my family has purchased several of their sheet sets and other products. I recently reached out to their customer service about an issue with my Lightweight Blanket, and I honestly couldn’t have been more impressed with how kind, understanding, and helpful they were throughout the entire process. They were incredibly responsive, listened to my concerns, and went above and beyond to help find a resolution. I truly appreciate how much they cared about making sure I had a positive experience. Luxome has not only amazing products, but also exceptional customer service. I will absolutely continue purchasing from Luxome and recommending them to others. Thank you so much for taking such great care of your customers!

I purchased a Luxome pillow about 4 years ago that I loved. It came with 2 solid foam pieces and covers to put unused foam in if not needed. There seemed to be more shredded foam too. I just purchased another in September and the support that was in the first pillow just isn't in the new version. Bring back the old version or give us the option to purchase extra foam cushions and shredded foam....please! This one is too mushy for a side sleeper and way too expensive for downsizing and taking away what once was included at the same price. Now I am looking for other pillows. Very disappointed!

I am not sure about the bad reviews as I have purchased 7 sets of these sheets at this point and non have developed holes and I have had them for a few years. They are luxurious and I love climbing into bed with these sheets. I know they are expensive but I feel they are worth it. I sleep very hot and I think these sheets help with that too.

We recently purchased Luxome sheets and a blanket, and we have been beyond impressed — both with the products themselves and the company behind them. First, the sheets. The quality is immediately noticeable — soft, luxurious, and clearly well-made. But what really surprised us was how much easier they are to put on the bed. The elastic technology they use makes fitting the sheets a breeze, and once they’re on, they actually stay put. No more waking up to a corner that’s popped off in the middle of the night. It’s one of those small things that makes a big difference in your daily routine. We did run into an issue with our blanket — but honestly, the way Luxome handled it turned a minor frustration into one of the best customer service experiences we’ve had in a long time. All they asked was for us to send a photo of the issue. No lengthy return process, no questioning whether the problem was real — they simply sent us a replacement, no questions asked. When I offered to send the old one back, they told us we were welcome to keep it or donate it. That kind of generosity and trust in their customers is rare. Luxome has earned a customer for life. If you’re on the fence, don’t be — the comfort, the quality, and the people behind the brand are all worth it. Highly recommend!

Complete waste of money! These were very expensive, but developed giant holes in multiple places after just three washes—even though I strictly followed the care instructions. I honestly wish I had just gone with Cozy Earth from the get-go; their quality is far superior for a similar price. Disappointing durability for a 'luxury' brand.

These Luxome bamboo sheets are incredibly soft and luxurious—seriously, they feel like a dream against the skin. What really sets them apart is the fitted sheet's clever design: it has extra elastic bands that wrap around the corners of the mattress. This makes putting them on a breeze and keeps everything perfectly snug and in place—no more bunching or slipping, even with my thick mattress topper. I love sheets that stay tight!Unfortunately, my cat decided to test their durability by putting several holes in them (oops!). I reached out to Luxome's customer service, and they were fantastic—they handled it quickly and sent me a brand-new set at no extra cost. Their warranty and support are top-notch.I've also tried Cozy Earth sheets, which are nice but felt way too oversized and baggy on my bed (even with the topper). Luxome fits perfectly and feels superior overall.Hands down, Luxome is the way to go for soft, cooling, well-made bamboo sheets that actually stay put. Highly recommend!

Luxome sheets are amazing. We have use them for a couple of years and they have lasted! We love the bamboo blanket.

I purchased their Luxury Sheet Set, and overall they are very comfortable. I genuinely did sleep better with them. I bought the queen set, so my comments are based on that size. The flat sheet is extremely oversized in every dimension — much larger than any flat sheet I’ve owned before. The fitted sheet, on the other hand, was excellent. It includes an extra strap that keeps it securely in place, and I never once had it come off the mattress. Those are the positives. Unfortunately, there are some significant downsides. I would describe the fabric as “smooth,” not “silky.” After using them for a while, the difference becomes noticeable. Because of this, the pillowcases do not stay in place. They constantly rotate around the pillow, which means you have to fix them every single morning. I’ve never experienced this issue with pillowcases from any other brand. It is stated — though not very prominently — that these sheets are not treated with anti-stain chemicals and are prone to staining. This information is easy to miss, and I overlooked it before purchasing. Within six months, my sheets were stained to the point where they looked genuinely gross, forcing me to replace them with another brand. The level of staining was extreme. After the fact, I learned that people often sweat during sleep without realizing it, which likely contributed. There was also a small blood stain from my wife that absolutely would not come out, despite trying everything. Given how expensive these sheets are, I would not recommend them unless you’re comfortable replacing them roughly every six months. They are undeniably comfortable, but the staining issues make them a dealbreaker for me.