LUXOMEReviews of luxome.com

Complete waste of money! These were very expensive, but developed giant holes in multiple places after just three washes—even though I strictly followed the care instructions. I honestly wish I had just gone with Cozy Earth from the get-go; their quality is far superior for a similar price. Disappointing durability for a 'luxury' brand.

Poor quality material for the pillow cases after a few washes the material rips and it stains easily despite getting a dark color the bedding also doesn’t keep you cool as advertised the high price point I expected better

This company does not allow refunds even though they shipped me the incorrect size of sleepwear. I returned an XL shipped to me instead of the medium I ordered only to have them then ship me a XS. No way to return an incorrectly sized item if the replacement is also the wrong size!! I would avoid this company entirely.

Terrible website. For the price of their sheets the quality definitely did not match and on top of that when I attempt to make a full return, they have the nerve to charge me $70 to ship back items. Unbelievable!!

I received my initial sheet set and ordered another product after they repeatedly sent me coupon codes. I returned the items for an exchange and never received a refund or the new product. It was shipped back to there warehouse! There was also no response after I didn’t receive the second shipment. I filed a complaint with my credit card company to get my refund.

False advertising in my opinion. It is NOT clear at all prior to purchase that you will not recieve a full refund & I feel like that is intentionally deceitful. Return policy stated 30-day return & our satisfaction is "important to them." BS Further, I do not do business with companies that do not practice great customer service which for me includes 100% satisfaction guaranteed (for any reason). *Especially with their prices. I reached out to see if they would honor & give me full refund for unopened box & they would not. Finally, although the sheets are nice they are not worth the money as they easipt stain from lotion or hair product & for that price- insanity.

terrible product experience

Sheet set barely lasted six months before the fitted sheet had multiple holes/tears. Followed care instructions - washed cold, gentle cycle, tumble dry low. Low quality product. Not going to waste my time fighting with customer service for a replacement, will find another brand.