LuxmeryReviews of luxmery.com

Jane was the best customer service rep I’ve ever worked with. I appreciate all her prompt help so much!

Never experienced such amazing service!! No robot-answers but personal chats (every time the same person!). I bought the wrong size of one of the bodysuits and they noticed that in my review. Though I didn't complain (it was my own fault) and wrote that I was very happy with the other one I ordered, they reached out to me. They insisted to solve the problem because they wanted me to be happy with the purchase. I got great advice and a new bodysuit. In my previous review I already praised the quality and the comfort of the bodysuit. Before Luxmery I wore controlling underwear only with special clothes like tight dresses, because it was were very uncomfortable; tight and hot. But now I could wear it every day because of the perfect soft and breathing fabric.

I received fabulous support after I requested to return a body suit (great product, just not right for me). Julie was very helpful and friendly when handling my request. Can't fault the Luxmery support team!

Not only is the product what it says it is, but their customer service is absolutely unmatched. They answer & respond so quickly even through email. Quality all around. I promise, I’m buying more because they’re that good.

Steph has been amazing to deal with. It’s refreshing to have such a simple seamless returns process. Her communication and efficiency was greatly appreciated. Thank you Steph.

When I purchased a size I wasn’t satisfied with and contacted the luxmery support team, Steph reached out to me quickly within a few days to solve the problem by sending me a smaller size free of charge to make sure I’m happy with my purchase! I haven’t received them yet but I hope to be fully satisfied with the product.

I ordered a body suit that ended up being a little to small. I emailed the company the same day I received my order to see if I could exchange the one I bought for a bigger size. Someone got back to me within twenty minutes. They were extremely helpful and nice. They sent me another body suit one size up no charge and I got to keep the original one. They had my new body suit boxed up and shipped out to me the same exact day that I emailed them.

Wow, the customer service was amazing. Somebody answered my call on a weekend, immediately got my request submitted and I had an email response by the next day, and a fantastic resolution to my issue shortly thereafter. I’m impressed! Thank you Jane!