LuxmeryReviews of luxmery.com

I requested a refund by email and spoke with Waqar, who was very helpful and friendly. They promptly processed my request. Excellent customer service.

Shipping was super fast and when the size I ordered was a little snug they immediately replaced item with the next size up

Whilst the product itself didn’t work out for me, I’m really impressed by the incredibly quick response received from Waqar. My email was replied to immediately and the refund was processed instantly. Due to hygiene reasons, of course Luxmery don’t ask for the product to be returned, but as was suggested to me, I will definitely see if any of my friends would like it. The quality is amazing and it’s beautifully made, it’s a shame the smallest size I ordered was too large for my frame. I wouldn’t hesitate buying from this company again though.

I didn't like the way the bodysuits fit so customer service sent me updated versions to try for free. When I decided against keeping any of the suits, I returned them for free and was refunded my full purchase amount back. Customer service representatives were very friendly and helpful.

Great customer service very quick response. Wasn't happy with the items I ordered as 2 different sizes came not sure if it was my error or not. Got offered to replace with different sizes or something completely different. I just opted for a refund as not quite sure what style I wanted. I didn't realise when orders u can't send items back but they where still happy to refund full amout. I emailed Friday evening and the Money has gone back into my account this morning (Monday). The service and quick response has been excellent

Jane made my customer service experience so easy and simple! I wish every shop deals as fast and as efficient and hassle free as Luxmery. Truely sets an example

Waqar was very quick to solve my problem and happy to lend a hand! Very happy with the support they provided.

Great customer service and trusworthy ! The bodysuits didn’t fit my body type, and Jane was so quick and sweet to respond, even on a Sunday !