customer
Cheap product
Cheap product, not worth the money, my primark control pants are 10 times better! They are ignoring my refund requests, I have sent 5 emails asking for a refund and constantly ignored, but get bombarded with ‘offer’ emails from them. Do not buy from this company!
Response from LuxmeryMay 28, 2024
Hi there, thanks for sharing your thoughts with us. We're truly sorry we didn't meet your expectations regarding refunds this time. Our customer support team strives to reply within 48 hours, and a refund option is always given, so I'm very sorry to hear this. Please provide me with your order number so that I can look into this personally and make sure you are refunded as soon as possible. Thanks for your cooperation!