LuxmeryEmpowering women to look and feel their best in their skin through quality shapewear that delivers on its promises. Shop now at luxmery.com and join us on our mission to boost confidence, one woman at a time.
Luxmery (luxmery.com) has 426 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Amber
Jane was super helpful. Quickly responded and shipped me a larger size.
Response from LuxmeryJul 1, 2024
Thank you for the five-star review! We're so glad you found our service helpful and understanding. We appreciate your feedback and look forward to assisting you again in the future! 😊
Gina W.
Purchased the wrong size and Jane was so helpful in making it easy to get the correct, no hassle involved. Definitely be recommending Luxmery to others. Thank Jane and team
Response from LuxmeryJun 27, 2024
I'm so glad to hear that Jane was able to assist you effectively! At Luxmery, we always strive to make your experience hassle-free and enjoyable. Thank you for recommending us to others—it
Hannah
The customer service is fabulous. When I ordered a size that didn’t fit, they went out of their way to find me one that did. Outstanding
Response from LuxmeryJun 27, 2024
Thank you for your kind words! We're thrilled to hear that you had a fabulous experience with our customer service team. At Luxmery, we're committed to ensuring you find the perfect fit and are always happy to go the extra mile for our customers. We appreciate your feedback and look forward to serving you again soon!
Jod A R.
This was a BOGO deal and I was able to get black and mocha colored body suits. Love the hook and eye closure, the fit, the look! Want to buy more!!!
Response from LuxmeryJun 27, 2024
It's wonderful to hear that you loved the body suits and took advantage of our BOGO deal! The black and mocha colors are definitely favorites. Thank you for your positive feedback on the hook and eye closure and the overall fit. We can’t wait to see which colors you choose next!
IIDA OHKY VP of Special E.
Best Customer Service! They were quick to reply and very easy and generous to work with. They went above and beyond to make my experience with this company amazing!
Response from LuxmeryJun 27, 2024
Thank you so much for sharing your experience! We're delighted to hear that our customer service team was able to make your interaction with Luxmery exceptional. We always aim to be quick, easy to work with, and generous in our approach. Hearing that we've gone above and beyond for you is truly rewarding. We look forward to amazing you again in the future!
Lauren M.
I ordered a bodysuit when they were on a 241 offer but when they arrived I received 4 bodysuits! They were a little long in length so emailed Luxmery to get a refund. The customer service I received from Ikra was amazing! So quick and efficient! She offered to send me another bodysuit but in the petite range, however I chose to get a refund. Ikra processed my refund straight away and told me not to worry about sending the bodysuits back including the 2 that were sent out by mistake! 10/10
Response from LuxmeryJun 26, 2024
Thank you for your kind words! We're thrilled to hear you had a great experience with Ikra. We're always here to make things right. Enjoy your day!
Shawntell B.
I couldn't believe the prompt reply I received from Ikra regarding my previous purchase, not to mention how easy she/he made if to resolve my issue.
Response from LuxmeryJun 26, 2024
Thank you for your kind words! We're thrilled to hear you had a great experience with Ikra. We're always here to make things right. Enjoy your day!
Joanne H.
Wow. This has to be the best customer service I’ve had from an online distributor. I ordered the Luxmery Bodysuit but when it arrived it was too big. The lovely Jane offered to send me a smaller size completely free. If you need good support then I suggest sizing down. I highly recommend Luxmery.
Response from LuxmeryJun 26, 2024
Thank you for your fantastic review! We're delighted to hear that Jane could assist you so well. We appreciate your recommendation and support!
