Angela
CUSTOMER SERVICE WAS EXCELLENT
CUSTOMER SERVICE WAS EXCELLENT, MY REPRESENTATIVE MR. HOWARD HAS BEEN PATIENT WITH ME WHEN I AM UNSURE OF MY CHOICE. THANK YOU FOR ALL HE HAS DONE.

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Luther (luthersales.com) has 743 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Excellent

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Excellent

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743 approved reviews, newest moderated first
Angela
CUSTOMER SERVICE WAS EXCELLENT, MY REPRESENTATIVE MR. HOWARD HAS BEEN PATIENT WITH ME WHEN I AM UNSURE OF MY CHOICE. THANK YOU FOR ALL HE HAS DONE.
Timothy C.
This is an update to this review. I do want to make it clear that the sales people are great to work with, and that the policies are not a reflection to the representatives that work there.I am grateful that I was able to get what I needed but still doesn't mean I don't have a right to still feel the way I do. The original review is below I Feel taken advantage of because of past struggles with my credit. The amount after its paid or even in the 90 days is still outrageous.
Response from LutherNov 3, 2021
Timothy I am very sorry that you feel the way you do and it is never a good feeling for us when a customer does not feel good about their purchase. By all means, feel free to call me and while I cannot promise you I can make your feelings go away, I can promise that I will be a good listener to better understand your expectations. Wishing you well, stay safe. Eric Eric D Glickstein President
Christopher
4 times in a row, Score for LutherSales and team! It'd be an idiot if I forgot to share my latest experience with the Luther family! My 4th purchase experience remains as flawless as the rest. 1. My buddy Howard hit me up, while I was at work and we reminisce and talk about our families, 2. I took a look at the new merch lineup and saw an awesome BOSE product 3. Sent Howard a text. He text back for confirmation 4. One week later My product was at my door. BOOM from the amplifier! I mean, if there were commercials, this would have to be the simplest yet true process!!! Eric, Howard and team. Have I told you lately that I love you! 🤘Thanks again y'all! See you in a few months!
Response from LutherOct 9, 2021
Christopher we have over 500-outstanding 5-star reviews but this one might take the cake. I love it so much that I forwarded your post to our entire staff of 55+ team members. What can I say but thank you. Thank you for your business, loyalty and willingness to share your experience for others to see. These reviews really do matter. We count on them to help prospective first time buyers to consider us. Your review is compelling. Wishing you well, stay safe. Eric Eric D Glickstein President
Gwen F.
Larry is very professional and friendly. I will continue to do business with him.
Response from LutherOct 9, 2021
Gwen, what can I say other then we agree 100%. Larry is not only professional and friendly but most important he cares. He cares about his clients and he takes great pride in being the best version of himself every day. We are lucky to have him. Thank you for your business and willingness to share your experience for others to see. Wishing you well, stay safe. Eric Eric D Glickstein President
Margaret
Kenton is always helpful and his team
Response from LutherOct 9, 2021
Margaret you are spot on in your remarks. Kenton is outstanding in he does for us and on behalf of his clients. He has been with us for well over a decade and has built a tremendously loyal client base. Sure our clients love Luther and all it stands for but Kenton's clients also love Kenton. Thank you for recognizing him and for your business. Please know we appreciate you. Wishing you well, stay safe. Eric Eric D Glickstein President
Phyllis
Greatest real good love it quick easy painless experience received
Response from LutherOct 9, 2021
Well Phyllis you hit the proverbial nail on the head. We strive for excellence and part of delivering excellence starts with the consumer experience, making it painless and easy as you point out. Thank you for your business and for recognizing the great service that our team works on providing each and every day. Wishing you well, stay safe. Eric Eric D Glickstein President
Laverne C.
My experience with Luther Sales have been awesome, first of all I’m a hard person to please, I’m quite sure my salesman Eric Glickstein will agree so I would like to thank him for being a world class salesman I say that with a deep compassion I purchased a RHINNA BEDROOM SET and the pictures on their website represents no justice! to the look and beauty of this furniture although I thought my salesman was exaggerating about this set and just wanted to make a sale but actually once the set arrived to me and the movers removed it from the box, I was just blown away the material the beauty and the craftsmanship on this set was amazing I have never seen so much power in a piece of furniture. I’m so impressed that my salesman for two years have put up with my behavior of cancellation and debating on items. I finally decided to with this set and my entire shopping experience with Eric and the finance team was excellent. Thank you Eric.
Response from LutherOct 9, 2021
Hi Laverne, I'm humbled by your kind and genuine remarks. As a 2nd generation family member of LutherSales.com I think your comments speak to the passion I have to provide a great shopping and service experience for our clients. I hope I exceeded your expectations and please know that I am only as good as the 55+ team members that share my commitment to our clients. On a side not just a little secret about my passion for furniture. I have been attending the High Point Furniture Market for over 20+ years and of all the lines we have carried nothing excites me more then selling Pulaski Furniture. Pulaski is the maker of your RHINNA Bedroom set. Wishing you well, stay safe. Eric Eric D Glickstein President
Gary A.
Kerry is awesome and all around service is great!!!!!!
Response from LutherOct 9, 2021
Thanks Gary and we couldn't agree with you more. Kerry does an outstanding job for us. Her service levels are off the charts. We appreciate you recognizing her efforts. Thank you for your business and willingness to share your experience for others to see. Wishing you well, stay safe. Eric Eric D Glickstein President