Shayna S.
Do not order from this company
Do not order from this company I never received my package They continuously charged my card with hidden auto renewal charges I placed my first order in March and kept getting notification my shipment was on its way. It’s never arrived , customer service never responded and they continued charging my card every month until I managed to cancel my card. Horrible company You can buy the same products from iherb.
Response from LumiqourJun 21, 2026
Hi Shayna, Thank you for taking the time to share your experience, and I’m very sorry to hear about the issues you’ve described. We understand how frustrating it is to not receive an order after placing it, and even more so to feel that communication has not been resolved. We also take concerns about billing and subscription charges very seriously, and we’re sorry for the distress this situation has caused. This is not the experience we want for our customers. If you haven’t already been assisted, please contact our support team at [email protected] with your order details so this can be urgently reviewed and escalated. We appreciate you bringing this to our attention, and we’re sorry again for the inconvenience and frustration. Olivia from Lumiqour

