LumiqourReviews of lumiqour.com

Response from LumiqourJun 27, 2026

Hi Isabel, Thank you so much for sharing Missy's story with us! ❤️ We're so happy to hear that you've already noticed the lump becoming softer and reducing in size. It means the world to us that you decided to give our Turkey Tail a try. Every dog is unique, but we're thrilled that Missy is doing well, and we truly appreciate you taking the time to share your experience. Please give Missy lots of love from all of us, and thank you for being part of the Lumiqour family! 🐶💚 Olivia from Lumiqour

Response from LumiqourJun 26, 2026

Hi Steve, Thank you for sharing your experience, and I’m truly sorry to hear about the stress you’ve been going through with your puppy’s health. We understand how concerning this situation must be, especially when you’re trying different options and closely monitoring her condition. We also sincerely apologize for the difficulty you’ve had reaching our team. That is not the experience we want for any customer, and your message will be followed up so it can be reviewed and improved. Regarding your questions about our Turkey Tail formulation and processing methods, our product is produced through vetted manufacturing partners under strict quality and safety controls. If you would like more specific details (such as extraction methods or batch-related information), our support team can provide clarification directly based on your order. Please feel free to contact us anytime at [email protected]. We will make sure your concerns are properly looked into and addressed. We appreciate you taking the time to leave feedback, and we wish you and your puppy all the best moving forward. Olivia from Lumiqour

Response from LumiqourJun 26, 2026

Hi Karen, Thank you so much for sharing this wonderful update. We’re truly happy to hear your 13-year-old girl is getting around more comfortably and that you’re already noticing positive changes after the first jar. It means a lot that you gave the supplement a try, especially with something so important for her wellbeing. We hope she continues to improve and feel more at ease each day. If you ever have any questions or need support along the way, please don’t hesitate to reach out to us at [email protected]. We are always here to help. Wishing you and your girl continued comfort and good health ahead. Olivia from Lumiqour

Response from LumiqourJun 25, 2026

Hi Brenda, Thank you for sharing your experience with us. We’re really glad to hear your dog has improved and that you’ve noticed an increased quality of life thanks to the product—that’s wonderful news. We truly appreciate you taking the time to let us know, and if you ever need anything, we’re here to help. Olivia from Lumiqour

Response from LumiqourJun 24, 2026

Hi Rut, Thank you for taking the time to share your experience, and I’m very sorry to hear about the frustration and inconvenience you’ve gone through. We understand how upsetting it is when an order shows as delivered but cannot be found, especially when it relates to your dog’s health and wellbeing. We also hear your concern about the delay in receiving a replacement shipment and the lack of clear updates during the process. That’s not the experience we want for our customers, and we’re sorry for the stress this has caused you over the past couple of months. We also appreciate you acknowledging the communication you did receive, while still being clear about your dissatisfaction overall. Your feedback has been noted. If you are still awaiting a resolution, please contact our support team at [email protected] with your order details so this can be escalated and reviewed as quickly as possible. We’re sorry again for the experience you’ve had, and we appreciate you bringing this to our attention. Olivia from Lumiqour

Response from LumiqourJun 24, 2026

Hi Cheryle, Thank you for sharing your feedback. We're sorry to hear about your experience and understand your frustration. First, we can confirm that your subscription was successfully cancelled on June 24. However, the most recent charge you are seeing was processed on June 12, prior to the cancellation being completed. Because that order had already entered the fulfillment process, it was shipped and delivered. Please rest assured that no future orders or charges will be generated moving forward. Regarding the product results, we understand how disappointing it can be when you don't see the improvement you were hoping for. With our Turkey Tail formula, results can vary from dog to dog, and many customers begin noticing changes after 3–4 weeks of consistent daily use. It's also important that the dosage matches your dog's weight, as recommended on our website. To better understand your dog's experience, we'd love to know how long your dog was on the product and whether the recommended dosage was being followed consistently. In some cases, dogs may require a longer period of use before noticeable results are observed. We sincerely apologize if you felt unsupported during this process. Our goal is always to assist our customers, and we'd appreciate the opportunity to review your concerns further. Please feel free to contact us at [email protected] so we can look into your case in more detail. Olivia from Lumiqour

Response from LumiqourJun 24, 2026

Hi Lena, Thank you for taking the time to share your experience! We're delighted to hear that your dogs love the product and that you're already seeing positive signs. Many pet parents find that consistent daily use helps them get the best results, so we're excited for you to continue your journey with your furry friends. We truly appreciate your support and look forward to hearing how your dogs progress over the coming weeks. Olivia from Lumiqour

Response from LumiqourJun 24, 2026

Hi Carmela, Thank you for taking the time to share your experience. We're sorry to hear that your expectations were not met. We would like to clarify that Lumiqour does ship from the USA. However, depending on inventory availability, fulfillment location, and shipping carrier logistics, delivery times may occasionally vary from our estimated timeframe. We understand how frustrating delays can be and apologize for any inconvenience caused. Regarding our 90-day money-back guarantee, customers are welcome to try the product and contact us within the guarantee period if they are not satisfied. Our support team works individually with customers to find the most suitable resolution, which may include partial refund offers as an alternative to the return process for those who prefer not to send the product back. We also take concerns regarding promotional offers very seriously. If there was any issue with a gift card offer or communication from our team, we would appreciate the opportunity to investigate and address it. Please feel free to contact us directly at [email protected] with your order details so we can review your case and work toward a satisfactory resolution. Olivia from Lumiqour