LumiqourReviews of lumiqour.com

Response from LumiqourJan 20, 2026

Hi Joel, Thank you for taking the time to share your experience with us. We’re glad to hear that you’ve noticed some softening in your dog’s lump while using the product, and we appreciate you giving it a try. We’re sincerely sorry for the longer-than-expected delivery time on your order. We understand how frustrating delays can be, and this is something our team is actively working to improve. Thank you again for your honest feedback. If you ever have questions or need assistance in the future, please don’t hesitate to reach out to us at [email protected] — Lumiqour Customer Support Team

Response from LumiqourJan 20, 2026

Hi there, Thank you so much for sharing this update, we truly appreciate you taking the time to leave a review. We’re really glad to hear that your dog has experienced increased energy and that no new lumps have appeared. That’s wonderful to hear, especially for a 12-year-old pup. We understand your hope around the remaining lump, and we appreciate your patience as you continue into the second jar, as results can vary from dog to dog over time. Thank you again for trusting Lumiqour and for giving our Turkey Tail product a try. If you ever have questions or need support along the way, please don’t hesitate to reach out to us at [email protected] Wishing your dog continued health and happiness 💙 — The Lumiqour Team

Response from LumiqourJan 20, 2026

Hi Michelle, Thank you for bringing this to our attention. We’re very sorry to hear about the frustration you experienced, this is certainly not the experience we want for our customers. We’d like to look into this immediately. Our team will be reaching out to you directly to review your order details and make sure this is resolved properly. If there was any confusion around the Buy 1 Get 1 Free offer or your delivery, we want to clear that up and ensure you receive what you were expecting. We also apologize for the longer delivery time and the frustration it caused. Thank you for your patience, and we appreciate the opportunity to make this right. — Lumiqour Customer Support Team

Response from LumiqourJan 20, 2026

Hi Chris, Thank you for your review. We sincerely apologize for the frustration caused by the long delivery time and for the disappointment you experienced after completing the product. This is certainly not the experience we want for you, and we truly understand how upsetting this must have been, especially when you were hoping to see changes for your dog. We’re sorry that the results did not meet your expectations after finishing both tubs, and we appreciate you giving the product a fair try. Every dog is different, and we understand how discouraging it can be when outcomes aren’t what you hoped for. We also apologize for any frustration caused by the timing of our responses. Please know our team is committed to supporting customers as best we can, and we regret that this experience fell short. We truly appreciate your feedback and are sorry for the disappointment. If you have any questions or would like further assistance, please don’t hesitate to reach out to us at [email protected] — Lumiqour Customer Support Team