Luminox USAReviews of luminox-usa.com

I would have liked an option where all of the watches are shown. Their may have been this option but I didn't see it. Otherwise, it was a great layout and we'll thought out!

I ordered a watch for my sons birthday, the credit card was debited and I received the confirmation. I decided to follow up to check the delivery date only to find that it was out of stock on back order for a least two weeks. Slightly disappointed but the customer support were relatively helpful in trying to find a solution. However my son really wanted the exact model so in the end I ordered from another supplier. What was the particularly irritating was, apart the extra time I spent trying to do this, it also cost me $75 more because the other supplier did not offer the same discount code!

Package arrived before E-mail notification of shipment.

Generally love your products, but recently saw a new watch advertised in a magazine and ordered it. Then I was told they were out of stock. When I later saw it advertised online by Luminox, I ordered it again. Got an email 3 weeks later saying it was out of stock. No word about whether or not it was being discontinued or would be available later. Very disappointed.

Ordered a Sentry watch for my husband. The website offered a 10% discount on my order. The watch is beautiful, my husband loves it. Thank you.

Quick, easy, reliable. Placed my order, got confirmation and tracking information. My watch showed up exactly as promised both in terms of the product and delivery date. Very pleased, no drama!

Love Them but I would love a coupon code

I ordered a watch Dec 7 for my husband for Christmas. I received 10% off since I was a first time customer. After a week went by and I was charged for the watch, I emailed to ask about it's arrival. The next day I was informed it was on backorder till mid Jan. Cinday tried her best to remedy the problem by sending me a gift set at a 20% discount. Unfortunately, the watch in the gift set was specifically for the Air Force (he's an army vet), so I knew that wouldn't work I gave it to him with the explanation to exchange. We then decided to get the Modern Mariner Automatic. When I was finally refunded for the watch (more than 10 days after you received it back and only because i called) I was told i could order a watch at regular price (no discount, not even the 10% first time customer). I was surprised after all the mess I went through. I ended up buying a comparable watch from another company. This could have been handled SO much better and you could have sold me a watch.