LuminesceWe're a Health & Beauty brand specialising in the most technological, proven, ethical and advanced forms of skincare. We focus solely on quality and science-based facts to lead the way into the next wave of beauty and health products.
Luminesce (luminesceglow.com) has 446 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Alyson F.
I ordered this for a birthday gift. Was given delivery date that went by. The goods ended up being over 2 weeks late therefore no good for gift. Contacted them. Which reply was confirmation of order number and proof. Than get 2nd reply asking for pictures of goods in unopened state which they got. Now for 2 weeks I'm getting no reply to all emails sent . Would give No star if possible!!
Mike B.
Worst experience ever! I too would give no stars if it were possible. I purchased the red light device as a Christmas gift for my wife in Nov. never received an order number to track, asked for one and was asked for my purchase info again and again, then they blamed it on the postal strike in Canada, which had ended by this time; more emails from me asking for updates then finally a tracking number but the tracking app gives no info, so here I am over a month later 100 dollars lighter and still no idea if this organization is going to send me the device; Merry Christmas I guess!! Stay away from this online purchase vendor, clearly there are many stories if this outrageous and poor customer service.
Vanessa H.
Amazing product, works wonders! For best results stay consistent.
Autumn B.
Mine does not work properly. No vibration.
Maria G.
If I could give 0 stars I would. They never sent the $40 serum I ordered. They are telling me I received it. Basically, calling me a liar. Took forever shipping from China. I’ve been ripped off. Beware of this company!! UPDATE: they said they would send the serum and I still have not received it. Been sending emails, and now they are ignoring me.
Jennifer M.
Do not waste money! You can buy same one on tic toc for $8!!!! I tried several times to reach customer service to return and all I get is a response asking for order number and why I want to return! Nothing after that, they are waiting for my 30 day return window to expire! Complete junk
Stephen M.
Ordered of there site on the 20th November still not here. Was a Christmas present, extremely disappointed in the service. They keep telling me it’s in transit. They tell you it’s a 2-3 day delivery service. Absolute joke
jennifer A.
Purchased 2 for Christmas gifts. The products never arrived. Called the company 4 times. They said after 21 days they would refund the money. I reached back out to them and now they refuse to refund me. They charged me for 2 and they never arrived. This is not a credible company they do not put the customer first.
