LuminesceReviews of luminesceglow.com

Can I give negative 10 stars. Absolutely horrible experience. Support was terrible. It took weeks to get a simple item.

My products, the 7 in one and the serum, was ordered in November and took until January to arrive. Customer service said I would receive a refund after 21 days, and never followed through. After months, the item arrived. It only had 5 light changes instead of 7, and the serum is sticky and makes the wand drag across your skin. Don’t order it

I have only used this product for about 3 weeks and while I noticed some dark spots fading, I bought this for my double chin and I know what will take time but 30 days isn’t long enough so we’ll see.

I’m joining all of the fellow reviewers on here to say that this company is nothing but a group of thieves and scam artists. When I received my product, it didn’t work. It kept turning off after about 2 minutes. I emailed asking why this would happen, and asked for help. I was mostly ignored and then they finally responded with “make sure the cap is off.” After no help from them or explanation as to why their product is junk, I asked for a refund. I was asked to provide proof that the device is in its original box and unharmed, which I did. I’ve since been ignored despite my following yo several times. These people are CROOKS AND SCAMMERS do not waste your money!

Love the luminesce! My neck has improved so much that it’s very visible the compliments I have received.

Scam. Never received my order and can’t get a refund. Now won’t reply to my emails. DO NOT ORDER FROM HERE

I bought one and it worked beautifully for about 40 days. Then it died. Straight up stopped charging. Now it is a cheap plastic paperweight. I reached out to support about getting a swap, even for the power cord, and they told me to buy an aftermarket one.

I would give zero stars if I could. Do not buy from this company. I purchased the Luminesce 7 in1 LED Facial Sculptor. It took forever to receive - was mailed directly from China. It's supposed to 'vibrate' while being used. Mine will vibrate an instant and then stop. Even if the vibration worked I would want to return it. Wrote their support and was asked to provide a 'video' of me using the product so they could see what I was doing wrong. I've e-mailed back and forth 6 times now and they are refusing to allow the return. (Exact words 'Please note that our 30-day money back guarantee applies respective to our refund policy.') I'm filing a complaint with the FTC. Feel like an idiot for being duped into purchasing this. I'm certain the rave reviews are all BOTS.