LuminesceReviews of luminesceglow.com

The item was cheaply made and the vibrate function did not work. They were very responsive to my emails until I requested a refund. I had the original packaging and the item was unused, just as the return policy stated. I sent multiple follow up emails and received no response. Terrible product, terrible company.

Device arrived broken and no one has returned my emails yet sending me promotional emails out regularly. Waste of money

This device did not operate properly for me. I contacted the support department and let them know I'd like to return it and receive a refund. Their " 30 day satisfaction guarantee" is not as easy as they say. I received a response asking details about my issues with the device, which I provided. Then I received an email asking for more details and was told the item should be "unworn", returned in original packaging, and if approved, they would issue a return. I did not expect any issues with the device, therefore did not keep the box it arrived in. I do not recommend this device or this company. I will NEVER buy anything from them again.

I had to give it A star or I wouldn't have been able to write my review. Would've given none. My tool came NOT working. No vibration. I asked to return it. They asked for proof of purchase, pics AND video, and a reason why. I sent it all in and no one will respond to me. This company is shady as sh*t. I would purchase the sola wave from Ulta before this any day.

If you are on the fence about ordering this product... don't! I have send 2 emails asking for refund and list enough reasons why this product and serum is very disappointing . They have replied once "asking for more detail to help them understand act accordingly" I sent 2 more emails and have not had a response in 3wks ! I am guess they are waiting out a no return policy after a specific amount of time !! This is a company that does not stand behind the product, and my mistake was not doing enough research before purchasing .

It’s a very soothing tool to use. I do feel that my skin is softer and blemishes seem to heal more quickly. I haven’t it long enough or consistently enough to see big results but it’s lovely so far

The packaging itself is great but the product has dried out my skin incredibly. I’m going to give it a while longer to see if my skin adjusts or has any benefit but right now I’m quite disappointed!

I received this a few weeks after ordering. I just started using it a week ago, so results hopefully will come. I do wish there were directions. But, I love the massage element with the different lights. It feels great and I feel relaxed after it's done!