LumiMedsLumimeds is a platform that links people looking for medication-based weight reduction treatment with board-certified doctors and nutritionists to assist them find the best treatment alternatives to achieve their goal. Our program is totally virtual, which means you may access our services from anywhere in the United States and will meet with our staff online.
LumiMeds (lumimeds.com) has 1,003 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
1,003 approved reviews, newest moderated first
Tammy S.
I had ordered the wrong meds and the customer care was able to deal with it quickly.
Response from LumiMedsFeb 9, 2026
That is such a relief! We're thrilled the team could jump in and get it fixed for you without any delay. Thank you so much for the feedback and for giving our customer care team a shout-out!
Janet
I have been on Tirzepatide now for 3 months. The first 2 months elsewhere. I ordered from Lumimeds and have used it the last 3 weeks. First off, I noticed that they have a color added in the Tirzepatide. I do not want dyes or color injected into my body. It may be an additive buy it doesn't need to be colored. Second, the same dose I was using was not as effective. I could tell right away. I raised the dose and still no change. I told them and told them this is not a correct mixture. No offers to make it right. I will not order from them anymore. Also, they keep your credit card on file and wont remove it upon request.
Response from LumiMedsFeb 9, 2026
I'm sorry for the frustration! To clarify, that pink tint isn't a dye but it's actually Vitamin B12, which is added to help with energy. Because everyone’s body reacts differently, we always recommend chatting with our medical team before adjusting your dose so we can ensure it's working effectively for you. Regarding your card, please contact us directly so we can assist with your account settings immediately. We'd love to help get this sorted!
Andrew
Absolutely wonderful and helpful
Response from LumiMedsFeb 9, 2026
We love to hear that your experience was so positive. Thank you so much for the kind words and for being part of the LumiMeds family!
customer
Called with a question about delivery date for part 2 of my tirzepitide. He was polite and called me back with the exact answer for my question.
Response from LumiMedsFeb 9, 2026
We’re so glad our team was able to get that delivery info sorted for you quickly and politely. Thank you so much for the feedback and for trusting us with your care!
Joy S.
I'm extremely happy with LumiMeds. I have received my order in a timely fashion, and customer service has always been kind.
Response from LumiMedsFeb 9, 2026
Thank you so much for your kind words and for choosing LumiMeds!
Sheila C.
Always excellent response and quick ship. Within my budget and so far i have lost 70lbs. Am happy with the results and will continue until i get to my goal weight. Thanks Nikki for your understanding and quick replies! Awesome service!
Response from LumiMedsFeb 9, 2026
70 lbs is an incredible milestone! We are absolutely buzzing for you. Knowing that you’ve found a path that fits both your budget and your goals is exactly what we love to hear. Thank you so much for sharing your success and for being such a valued part of the LumiMeds community!
Juanita C.
Amazing customer service! Tim was great and patient over the phone with me.
Response from LumiMedsFeb 9, 2026
It’s awesome to hear he took the time to make sure you felt supported. Thank you so much for taking the time to share your experience with us!
Eileen L.
He was polite and clear with my questions.
Response from LumiMedsFeb 9, 2026
We're glad you had a smooth experience getting your questions answered. Thank you for trusting us!