LumiMedsLumimeds is a platform that links people looking for medication-based weight reduction treatment with board-certified doctors and nutritionists to assist them find the best treatment alternatives to achieve their goal. Our program is totally virtual, which means you may access our services from anywhere in the United States and will meet with our staff online.
LumiMeds (lumimeds.com) has 1,003 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
1,003 approved reviews, newest moderated first
Melissa M.
The Lumi team is always very responsive and helpful, they reached out to me via text to make sure my order got processed correctly and in great time. Appreciate you all!
Response from LumiMedsFeb 25, 2026
That means so much, thank you! We appreciate you right back!
Brittnie B.
How quick and easy and the fact a picture needs to be sent to confirm that you are over weight.
Response from LumiMedsFeb 25, 2026
We appreciate you completing that step and trusting us!
Deborah M.
On my most recent order I had some back-and-forth with customer service that I found confusing however, once Cara got involved my issue was sorted out in no time and my order is placed correctly. Thanks Cara. Keep up the good work!
Response from LumiMedsFeb 25, 2026
We’re so glad Cara was able to jump in and get everything sorted quickly for you 😊 Thank you for your patience during the back and forth, and for the kind words.
Debra
Nikki is great and provides great customer service!
Response from LumiMedsFeb 25, 2026
So glad to hear that 😊 Nikki truly cares about our patients, and we’re happy she provided such great service. Thanks so much for sharing 💙
Connie J.
Tim went above and beyond in his service to help me with my order. I would recommend Lumiemeds to all.
Response from LumiMedsFeb 25, 2026
So happy to hear Tim took great care of you and helped with your order. We truly appreciate the recommendation and your support.
Heidi J.
Tim called back within minutes after I left my information. He gave me answers and took time to clarify my questions.
Response from LumiMedsFeb 25, 2026
We’re so grateful you shared this. So glad Tim was able to call you back quickly and make everything clear and easy for you 💙
CC
I’m still in the process of testing the product from Lumimeds, but I already feel compelled to leave a review because their support has been outstanding. Nikki from the support team was incredibly helpful throughout the entire process. She was very responsive, patient, and took the time to answer all of my questions thoroughly. Every interaction felt professional, friendly, and genuinely focused on helping me have the best experience possible. It’s rare to find customer service that is this attentive and efficient. Even before I’ve fully finished testing the product, I can confidently say that the support alone has made my experience very positive. Thank you, Nikki, and the Lumimeds team — I truly appreciate the excellent service.
Response from LumiMedsFeb 24, 2026
We’re so glad your experience has been positive right from the start. Nikki truly cares about making sure every patient feels supported, so she’ll be so happy to read this. Thank you for taking the time to share this, especially while you’re still early in the process. We’re here for you every step of the way 💙
KY
Great customer service and providers! I had some trouble with scheduling and just some technical difficulties and everyone was very responsive and helpful and got it figured out for me quick! Would definitely recommend
Response from LumiMedsFeb 24, 2026
Tech issues can be frustrating, so we’re really glad our team was able to jump in and get everything sorted quickly for you. Thank you so much for the recommendation, it truly means a lot 💙