LumiMeds Reviews | Read Customer Reviews of lumimeds.com

LumiMeds Reviews | Read Customer Reviews of lumimeds.com

LumiMeds reviews

1,003 approved reviews, newest moderated first

Jason S.
Jun 26, 2026
Great company...great product
Great company...great product
Response from LumiMedsJul 1, 2026
Thank you so much! We're thrilled you're happy with both. Thank you for trusting us, Jason! ✨
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Amy M.
Jun 26, 2026
After several mistakes I appreciate jay…
After several mistakes I appreciate jay helping to get things fixed for me. But I had four appointments before a doctor showed up that was able to practice in wv...two of the appointments no one showed up....and my first shipment had no medicine in it...the second shipment and 4th visit was successful....all on all it was very unacceptable for $399. I will not be using lumi meds again.
Response from LumiMedsJun 30, 2026
Thank you for sharing this, and we're so sorry for the frustration. The missed appointments and a first shipment without medication are not the experience we want for you. We're glad Jay could help get things resolved. We're reaching out directly to discuss this further and make it right.
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DONNA G.
Jun 25, 2026
Excellent customer service and fast…
Excellent customer service and fast service
Response from LumiMedsJul 1, 2026
Thank you! Fast service and great support are exactly what we aim for. Thank you for trusting us, Donna! ✨
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Christina F.
Jun 24, 2026
Very helpful during our call.
Very helpful during our call.
Response from LumiMedsJul 1, 2026
Thank you! We're so glad we could be helpful during your call. Thank you for trusting us! ✨
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Jason G.
Jun 24, 2026
Tim was extremely helpful and…
Tim was extremely helpful and professional after I called to report that the Telehealth Dr. did not show for a scheduled appointment. He worked immediately on setting up another appointment. I felt he went above and beyond by attempting to not just contact the Dr. that missed an appointment, but attempted to contact multiple Drs and was able to get me a rescheduled appointment the same day.
Response from LumiMedsJul 1, 2026
Thank you for this! We're sorry your first appointment fell through, but we're so glad Tim jumped in right away and got you rescheduled the same day. Going above and beyond like that is exactly what we hope for, and we'll be sure to share your kind words with him. Thank you for trusting us, Jason! ✨
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Karen G.
Jun 24, 2026
Tim was fantastic
Tim was fantastic! He stayed on the phone with me to make sure I completed everything properly. Thank you!
Response from LumiMedsJul 1, 2026
Thank you! We're so glad Tim stayed on the phone to make sure everything was done right. We'll be sure to share your kind words with him. Thank you for trusting us, Karen! ✨
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Sharll T.
Jun 24, 2026
My journey with LumiMeds has been…
My journey with LumiMeds has been amazing. Unfortunately I cannot afford to stay on it even to maintain. Praying I will be able to maintain.
Response from LumiMedsJul 1, 2026
Thank you for sharing this, and we're so glad your journey with us has been a good one. We completely understand that cost can be a real barrier, and we'd love the chance to talk through any options that might help. Please reach out to our care team so we can see what we can do. Thank you for trusting us, Sharll! ✨
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Pamela A.
Jun 24, 2026
I did not approve the amount that you…
I did not approve the amount that you guys took out of my credit card. It was over $600. Why?
Response from LumiMedsJun 24, 2026
We're sorry to hear about your concern, and we appreciate you taking the time to share it. We've reviewed your account and have responded to your message with the details. Thank you for your patience as we worked to address this for you.
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