LuckyOne.usReviews of luckyone.us

4.3207 reviews
Gambling

LuckyOne.us

About LuckyOne.us

Play, win, and enjoy the thrill at LuckyOne, the social casino everyone can join. No purchase necessary, and fun is guaranteed every day.

LuckyOne.us (luckyone.us) has 207 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Website: luckyone.us
Category: Gambling
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 19% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About LuckyOne.us

Play, win, and enjoy the thrill at LuckyOne, the social casino everyone can join. No purchase necessary, and fun is guaranteed every day.

LuckyOne.us (luckyone.us) has 207 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Website: luckyone.us
Category: Gambling
Listed on Five Star Index: 2026

Ethan R.

Mar 27, 2026

Flat out stole $10,000 from me. (email proof)

Day one, I deposited $10,000 on this website. I thought it was fine because the trust rating is so high. Clearly a mistake. Next day, I got an email: "We are writing to formally notify you that your account has been permanently closed, effective immediately. Following a recent review of your account, it was determined that there has been a breach of our Terms and Conditions, specifically under the section titled "11. FRAUDULENT CONDUCT." As a result of this violation, all the remaining funds in your account have been withheld, and you will no longer be able to access our services or open any future accounts with us." Obviously I was not committing any fraudulent activity, and this is just some excuse for them to take my money. I am going to: 1. File chargebacks with all of my banks. 2. Report this company to the Consumer Finance Protection Bureau 3. Report this company to their payment processor 4. File a complaint with my state’s attorney general When I contacted support, it was some snarky individual that apparently found the situation humorous and provided no information or recourse for me to follow.

Response from LuckyOne.usMar 31, 2026

Hey Ethan, Thank you for taking the time to share your experience and we are sorry for the distress this situation has caused you. We understand how serious it is when an account is closed and funds are withheld, and we do not make these decisions lightly. As an online sweepstakes casino, we are required to follow strict internal controls and verification processes whenever our systems detect activity that may not comply with our Terms and Conditions. For privacy and security reasons, we cannot discuss the specifics of any individual account in a public forum. However, we would like to review your case again and clarify anything we are able to share with you directly. Please contact our support team from the email address registered on your account and our team will look into your account history, ensure that all procedures were followed correctly, and respond to you as soon as possible. We appreciate you bringing this to our attention and we are committed to handling your concerns as thoroughly and fairly as possible.