LoveShackFancyReviews of loveshackfancy.com

My whole bedroom is LoveShackFancy and I love it. If you like beautiful elegant things its perfect for you. All the reveiws are bad on here but thats just the only people who dont like it because the people who love it dont think to write reveiws! I just got back from the store and they were so kind! They exellent custimer survice and everything is amazing quality and just because a few people who had a bed experience with them doesnt mean you will too! Dont listen to them their trying to tear you down and if coquette elegant clean girl is your style, its perfect and make sure to look at the pottery barn room collection because its so cute!

Very bad policy with regard to price adjusting. my item price went down a lot before I ever received my package, which I still not have received, and they refused to honor a price adjustment, even though my item is still in stock in my size. Who does that??? I for one, will not be shopping with them again or be buying any of their products. There are too many other good options out there. Bad move. Honestly, I wasn’t shocked to see how many bad reviews they have.

Gorgeous pieces, but extremely overpriced for what they are worth. Also customer service- does anybody actually work here? Every time I have an issue with my order, I email, I call, I Instagram message. Nobody ever gets back to me when I call and leave a message. It’ll be weeks before I get in touch with someone. Also they are very unforgiving. When I have had issues with my order, for instance, when I placed an order by accident and got the size wrong and I wanted to change it. They said it was finalized and I couldn’t change my mind anymore. I’m not going to buy from this place anymore not worth the stress.

Myself and daughter visited the Notting hill shop on Tuesday 20th January. The doorman was pleasant. I went in excitedly to see all the lovely items. As I approached 2 female workers I went to smile and say Hi. They didn’t look at us, looked at each other with a look that instantly felt like we were being judged and back in a high school encountering some mean girls. We were in London a few days and visited lots of lovely shops and restaurants. This one stands out for all the wrong reasons. I then looked at reviews online. I noticed one saying she felt cause she wasn’t white and carrying a designer bag you are looked down on. Well they aren’t racist, they are just damn well rude stuck up mean girls in that shop. Myself and daughter are white and were carrying designer bags. We didn’t fit with the look they wanted. We turn a u turn and walked out. It now puts me off stepping into another love shack fancy shop. Really, do better!!!! I wished I had picked these young girls up on this.

They will not return emails and if you try to call they send you to voice mail. It’s been weeks and I still cannot get in touch with them about an incorrect order on their part. Terrible service.

I am very disappointed with my experience with LoveShackFancy. After placing a fully paid order, I was mis-informed by customer service about fragrance shipping and UK availability. When I raised this formally, I was promised a “goodwill gesture” and escalation to management - but after more than a week, I have not received a single follow-up, update, or apology from senior staff. Instead, I was sent incorrect tracking information for an unrelated order and left waiting. This is not acceptable for a brand of their standing. The repeated broken promises, lack of communication, and misleading information caused unnecessary stress — particularly as the order was for my daughter, who was excited based on their online promotions. I urge anyone reading this: be very cautious before placing an international order. Until LoveShackFancy improves their responsiveness and transparency, I cannot recommend them

I reached out to customer service to inquire about the packaging of a perfume set that cost over $500. Below are the ramblings I received, which I assume to be AI responses. I say skip them and go small business where you are spoken to like a human being. "On Mon, Dec 1, 2025, at 2:06 PM Hello, Thank you for letting me know the fragrances you're interested in! Great news: the bottles for Forever In Love, Secret Crush, Love On The Beach, Endless Dreams, Bohème, and Moondance are all described as softly curved, antique-inspired vessels with beautiful design details and removable spray tops. These features, including being suitable for upcycling as a bud vase, strongly indicate that the bottles are made of glass. If you have any more questions or need more details about other products, just let me know! Please let me know if you need further assistance! 💗 xx LoveShackFancy 🎀 On Mon, Dec 01 2025, at 07:05 PM Forever In Love, Secret Crush, Love On The Beach, Endless Dreams, Bohème, and Moondance On Mon, Dec 01 2025, at 07:03 PM Hello, Thank you so much for your follow-up! At this time, I don't have specific information confirming whether the perfume bottles in The Ultimate Fragrance Lover Bundle are made of glass. The details for this bundle are not available in our current resources. If there are specific perfumes within this bundle you'd like more details about, please let me know the names and I'll check individually for you! Let me know if there's anything else I can help with! 💗 On Mon, Dec 01 2025, at 07:03 PM Are the bottles on these glass? (LINK TO PRODUCT) Thanks! On Mon, Dec 01 2025, at 06:31 PM Hello, Thank you so much for reaching out! Most LoveShackFancy perfumes, including the Perfume Library Eau de Parfum Discovery Set and the Have My Heart Mini Hair & Body Perfume Mist Set, are described as being presented in beautifully designed bottles—often featuring pearlescent finishes and removable spray tops for upcycling as bud vases. These details suggest that many of our bottles are made of glass. However, since the descriptions do not specifically confirm the material for every fragrance bottle, I can't guarantee that all perfume bottles are solely glass. If you need more detailed confirmation about a particular product, just let me know and I’ll be happy to explore further for you! Please let me know if you need further assistance! 💗 On Mon, Dec 01 2025, at 06:31 PM You received a new message from your online store's contact form. Contact Reason: Product Question Body: Hello! Would you please advise if the perfumes are packaged in glass bottles? Thank you"

I ordered a dress clicked medium xx small came up as confirmed I called right away they said nothing they can do. Will never shop there again