Elizabeth L.
I tried to avoid writing a negative…
I tried to avoid writing a negative review here by putting an honest assessment on the LSF website. That was about a month ago and they have not posted my review. So, I will say this here. The reason I bought something from this vendor is because of its reputation for having high end, high quality, unique items. Perhaps that is true of the bricks and mortar stores, I don't know. However, the online branch leaves something to be desired. This is a strange event. I saw an expensive, intricate lace trimmed blouse on the site and ordered it. The item that came was substantially different and lacked the trim details and shaping that made the blouse desirable. They had a "no returns" policy but I contacted their customer service, got a quick response, and an agreement to partially refund my money. However, this is not the only strange aspect of this experience. They continue to show the blouse that I thought I was getting on their website. When I had asked why they sent something different, I was told the one shown on the website was a sample and the actual inventory was from a different version of the blouse. Why then do they continue to show that "sample" blouse on the site, which is unavailable? The blouse in question is the Aralina silk blouse in ivory. My review is still not posted and this is still the sample version, not the one they have in inventory. As a result, I would not shop on their website in the future. The only way to know what you are getting is to visit their bricks and mortar stores. Very disappointing and frankly, baffling.