LovelySkin.comReviews of lovelyskin.com

The products ordered did not arrive as expected. Leonor Greyl products are shrink wrapped when purchased directly from or from top tier retailers. The materials arrived in boxes that were old and non-wrapped. In my experience these are samples or things that fell off trucks or discounted because of age. When I called lovely skin they fought t and pushed back for almost an hour on accepting a return and finally capitulated with a return shipping label which they charge for. So much for a no questions asked return policy. The people helping me were quite nice but clearly this company is not fully transparent on the quality of the goods they sell.

The very worst customer service, ever! 29 days to receive a product that I paid f$20 shipping for. Arrogant, ignorant customer service, all the way to the top! Completely unaccountable for their process, how things unfolded & handling of products. Not once did I ever feel valued as a customer. Their intention was making me wrong. They even completely deny their own faulty process. My problem remains unresolved & leaves me with a horrible feeling of distaste in dealing with this company. Arrogance coupled with ignorance might be the very worst 2 qualities exhibited in a customer service representative. The worst!! Completely uncalled for. Can’t speak about quality of products since I haven’t received any. A complete turn off to do business with a company that has such Dr. Rita

LOVELYSKIN is a SCAM-RUN AWAY international customers I was SCAMMED by@LovelySkin in Dec '24 After I paid for my online purchase,they gave me a BOGUS tracking number which is being rejected/invalid by the so called courier company. I asked for my REFUND 18 days ago still no avail,they want "to be seen as engaging" but it's all sorts of BS stories& excuses ...SCAMMER ALERT

Lovely skin is my go to store for high-end make up or face products. They have had good selections on the website, but if you go in store, they give you tons of free samples and are very knowledgeable. They helped me choose my samples and I changed my skin care because I loved the way it looked. I have been shopping with them for about 10 years. If you’re in the Omaha area stop in there and see what I mean.

I often receive the orders much sooner than the expected delivery date when ordering, which is so nice. They often have specials/discounts/offers, and if you are a member you get a great discount anyways. I also like that you get free samples with all orders, and you earn points as well which you can use towards your next order. I was a bit nervous when I read the reviews here 3 years ago before placing my first order, but I have made many many orders since, all without any issues at all. I can fully recommend LovelySkin.com, and I give them 5 stars :-) (Orders made to Houston, TX, USA)

I have been buying from this company for about 2 or 3 years online....they have a wide range of products....priced asvper market prices...the packaging and shipping is speedy ...and the customer service is top notch....they also give free samples with every order.....and discount cards ...and often just send free samples with usps....they have nice specials on frequently as well. All round compliments only for LOVELY SKIN.

The product I received was not authentic. I compared it to the same product I was replacing and the color is completely different. Buyer beware.

Absolutely awful customer service. I received a defective item and they refused to take it back.