LovelySkin.comReviews of lovelyskin.com

Horrible customer service experience. Product seems expired and they are unwilling to help.

I DO NOT HAVE MY SKIN PRODUCTS YET, THE CS WAS EXCELLENT

I’ve been a loyal customer for years with lovelyskin. They were offering a promotion with a purchase of a full size elta md sunblock product. Anyway this free travel size product is expiring in two months. So you’re trying to get rid of this expiring product so you’re offering it for free to your customers? How awful! Basically this sunblock is useless as a free gift considering its expiring in two weeks for me this promotion was offered in August and i purchased this product at that time. Beware of lovely skin offering these promotions and free trial size anything or free anything because the item that you’re receiving is most likely expired! If I didn’t read the expiration date my skin would be damaged and not protected. Check all of your products you purchase from them might be expired. If I didn’t check this today my skin wouldn’t have been protected. Now I’m wondering if the free samples they offer all the time are just expired products?! Do better lovelyskin. For a reputable company I’m highly disappointed!!!

LovelySkin sold my information to cyber-criminals, who have been sending me spam and phishing emails for months. I use unique email addresses for every company I do business with, and all of these messages have come from the unique address assigned to LovelySkin. I’ve contacted LovelySkin but don’t expect a satisfactory outcome, in which case I’ll be contacting the Better Business Bureau. Caveat emptor!

I ordered over $500 of Skin Ceuticals products and was a little apprehensive about purchasing from a company I had no experience with. Placing the order was hassle free, it shipped by the next day and arrived within the same week. I was thrilled with the excellent customer service! I haven't used the products yet but they appear to be authentic and I have no reason to think otherwise. I highly recommend!

I have only ordered from them once so far. I ordered Heliocare supplements and my order was shipped quickly.

I love this site. They have the BEST customer service. They are reliable, have great sales and go above and beyond for customers. Whether you just have a question about a product, need advice or have an issue with an order - they reply promptly and are always friendly and helpful. They also have a great rewards program. They’re awesome!!

My skin care products came quickly. I ordered a color science balm and sunscreen and both arrived quick. I had to return one item and had to pay for the return cost, which I did NOT love. I recommend buying from them when you know you will keep a product - so for products you already know and love. Overall, I had a great shopping experience with them and will purchase from them in the future.