LovelySkin.comReviews of lovelyskin.com

First order with LovelySkin and I am very satisfied with my purchases. Fast delivery, products exactly as described — I will definitely order from this website again.

They jacked up the prices 30% for Black Friday. Like we don’t remember what we paid the last time for beauty care!!!

I’ve always found my favorite products there, with periodic specials and discount coupons for when products are not discounted. The products are authentic and of high quality. Their own Lovely Skin products are also of high quality.

I wouldn’t do business with this company ever again. I see their reviews are very poor and I must agree. They delivered my order to an address I haven’t lived at for six years and told me it was my fault. Hey here’s your bonus points and we will give you a 30 % discount. NEVER AGAIN. I would caution you .. when everything is fine everything is fine. It’s when it’s not is when the rubber meets the road. They suck!!!!! Take my word for it!! I’m out over $100. Thank goodness it wasn’t more.

No customer service! Read all fine print is the response.The site is no longer worthy of our business! Order from any other company!!!!

I called and talked to somebody, I believe possiblycustomer service. I wanted to inform them that I received a dried out free sample in my expensive box of goods. It was extremely obvious that it was a piece of junk because it came with the sample solution all crusty inside of the clear plastic bag. But instead of someone saying, thank you so much for pointing that out, and letting us know, I felt this person to be condescending and completely unhelpful. I would be very concerned about purchasing anything from this company, considering how customer service is. I certainly would never buy anything again. You can find similar products elsewhere with better prices that work much better. Customer service is so important if you want returning customers and to give good reviews. Lovelyskin get a clue.

The absolute worst. Delivery is often delayed and customer service could care less. They use the USPS and it's always screwed up. Then, the company acts like it's not their fault once it leaves their warehouse. Hello, I bought the product from YOU! When you finally call after more than a week not getting your product (that's supposed to be delivered in "2-3 days)," no apologies, no compensation. They just tell you to wait longer. You have to push them and they finally will reship. Terrible terrible. There are so many other online product stores. Do yourself a favor and go somewhere else!

Wish they changed their mailing system... One thing I like is that shipping is free. I wouldn't buy from them if shipping was not free. However, they use USPS, which either takes a long time to arrive or packages have gotten lost in the mail. Wish they used FedEx or at least UPS instead. I purchase dog products from the site Chewy and I have noticed nothing but an amazing delivery experience. Otherwise, have not noticed issues with products thus far.