Andrew K.
Ordered on the 4th it’s the 14th still…
Ordered on the 4th it’s the 14th still no vapes
We're here to take your moment to the next level. Blurring the line between virtual and reality with a wide selection of puffs delivered via the convenience of a smart and high-tech store.We created Lou Square with the goal in mind of making your life easier, your shopping experience faster and the process seamless. We are an express smart retail store company that offers premium e-cigarettes.We seek to offer the ultimate and most amazing experience that smart retail can offer. Fast, reliable, easy and enjoyable, made to buy anywhere for everyone. Not only did we create the easiset website for you, but also you can probably find us anywhere near your house at any Lou Square Store location. If you are the kind of person that loves to have control of what you buy and how you do it, boooy, do we have the solution for you.
Lou Square (lousquare.com) has 252 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Andrew K.
Ordered on the 4th it’s the 14th still no vapes
Jauffret S.
Items are still not shipped! It's been a full week. After seller reply I checked the status of the delivery, and the item as still not been dropped off for to the sending company. Update: So the issue was the sending company, Lou square sent me another order that I received promptly. Their customer service was on top of everything and replying fast! Thanks will reorder!
Response from Lou SquareJan 13, 2025
Hi Jauffret, your order was already shipped, you should receive it soon. Update: We're very happy that you've already have your items :) that's why we're here for!
If
Delayed delivery.
Sam H.
It never arrived
Response from Lou SquareJan 7, 2025
Hi Sam, our team contacted you several times via email. Please complete the age verification process to be able to send your order, this is a step you must complete for security. Thank you
Henry C.
Ordered 8 days ago and It barely shipped yesterday still have yet to get it.
Response from Lou SquareJan 7, 2025
Hi Henry, your orders appears as delivered on the period of time that is stipulated (4-6 business days). Your order was placed on the 30th night and it was delivered on the 6th. We're sorry for any inconvenience, this time it takes more days due to holidays, our third party partner that is the courier warned that there could be delays.
glenda H.
I’ve been ordering from Lou Square for a couple years now . I get my orders in a timely manner and they’ve been very reliable. Great company!! 5 stars
Response from Lou SquareJan 7, 2025
Thank you Glenda :) we're happy that you like our service and your products!
Jeff C.
I ordered $170.00 Worth of vapes on 12/19/24 and it is now 12/31/24 And I still have not received. They ship from Miami and I live in Fort Lauderdale. No excuse for the delay. This company sucks. !!!
Jamal J.
The vape are great tasting and the battery last a long time when it’s fully charged