Bt
Very delayed shipping
Very delayed shipping, was not sure if I would get product but happy I did get it.
We're here to take your moment to the next level. Blurring the line between virtual and reality with a wide selection of puffs delivered via the convenience of a smart and high-tech store.We created Lou Square with the goal in mind of making your life easier, your shopping experience faster and the process seamless. We are an express smart retail store company that offers premium e-cigarettes.We seek to offer the ultimate and most amazing experience that smart retail can offer. Fast, reliable, easy and enjoyable, made to buy anywhere for everyone. Not only did we create the easiset website for you, but also you can probably find us anywhere near your house at any Lou Square Store location. If you are the kind of person that loves to have control of what you buy and how you do it, boooy, do we have the solution for you.
Lou Square (lousquare.com) has 252 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Bt
Very delayed shipping, was not sure if I would get product but happy I did get it.
Sammi
I received my order but not the flavors I wanted! But they did email me back and forth and sent me a different flavor! If you need an exact flavor they may not have it available.
Fernando P.
received a whole different vape and delivery took 2x expected, i understand stuff happens but some communication atleast would’ve been nice , although the replacement vape flavor they chose wasn’t the worst nor the brand i appreciate it
Jenri C.
Just don't like when it says shipped but then you check and it says awaiting for package parcel created meaning it hasn't really shipped other than that everything is good my item is still shipping might be getting it tomorrow hopefully.
Cathy W.
When there is a problem, you can't speak to anyone to resolve it. The products change and shipping is unreliable. There really are no other companies doing this so I'm grateful to have them at all.
If
Delayed delivery.
Amy O.
Site not easy to use. Tried to cancel my order within 2 hours of placing it and was told I couldn’t after they took forever to respond on purpose. I will say the shipping is quick and packaging is on point
Heidi W.
I have had the same issue as some others I see here. I ordered and paid on August 1 and still nothing. I'm not even sure they asked for an email and there is no way for me to check my order🤷♀️
Response from Lou SquareAug 7, 2024
Heidi, your order is on its way. You should receive it soon, remember that the shipping takes 1-5 business days. You did not register your email in your account, that's why you do not receive notifications about your order, we recommend adding your email so that you receive all the information.