LouilyjewelryDiscover women's perfect ring for engagement, wedding, promise, special gifts or daily wear. Affordable price. Distinctive design. 925 Sterling silver, Excellent stone, 100% handcrafted.
Louilyjewelry (louilyjewelry.com) has 209 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Tina G.
I was going through the earrings and bought the same exact pair of stud earrings at kohl’s today. I put them on in the parking lot and went out for lunch. after lunch I was in my car and wanted to look at them in the car mirror one looked loose, the back had fallen off. I returned them. I paid $36.00 for them. cheap quality
melissa P.
I had ordered 2 moissanite rings one an engagement and the other a jacket I didnt realize I should've ordered the jacket half a size bigger, I ordered both 8.5. I can't wear the rings together since the engagement won't even fit in the jacket, so I'll just wear them with different rings. My engagement ring from 10 years ago fits really loose, but it fits in the jacket and my engagement ring I'm wearing it with my first wedding band enhancer, so I just have 2 options to wear my rings now and so far I'm loving them, and they arrived pretty quickly so thank you for my rings, they are a good quality, they don't look cheap, we'll see how they do with everyday wear I hope they last and none of the diamonds fall out. So far so good 😊
Denise B.
Personally very pleased with my two purchases. Perfect for when I'm traveling and don't want to wear or carry my 'real rings/jewelry'. For the price, the quality is exactly how I imagined. I will purchase additional pieces.
Jordan D.
Beautiful jewelry! A little mixup with my address at first but great customer service fixed the issue! Amazing store! I will order again for sure
Sandra B.
I wrote a review about Louily not issuing me a credit. I was wrong they did issue the credit. It didn’t show on my credit card I had to call for confirmation. My apologies to Louily.
Response from LouilyjewelryMar 12, 2025
Dear Sandra, Thank you for updating your review! We appreciate your honesty and understanding. We’re glad we could resolve the issue, and if you ever need any further assistance, feel free to reach out. We're always here to help! Best Regards, Louily Jewelry
Lisa F.
BUYER BEWARE! Have to ship back to china!!!! Big hassle. Not worth it.
Response from LouilyjewelryMar 12, 2025
Dear Lisa， We’re truly sorry to hear about your experience. Please reach out to our customer service team, and they will assist you in finding a suitable solution. We aim to make every order as seamless as possible and ensure your satisfaction. Thank you for bringing this to our attention! Sincerely Apologize, Louily Jewelry
Sandra B.
Do not buy from them. The ring looked like a play ring. I contacted them and agreed to a $35.00 credit even though the ring cost $119.00 and a $15.00 gift card. I never received the credit. I have contacted them several times and they showed me a fake screen. ITS been over a month and still no credit. They are not an honest company at all.
Response from LouilyjewelryMar 3, 2025
Dear Sandra, We're sorry for all the inconvenience caused. After we reviewed your order information and contacted the payment provider, the payment was successfully sent to your original payment account on February 8th. The Acquirer reference number for your refund is 74298255040920001004966. Please use the Acquirer reference number to check with your bank for the refund details. If you need any further assistance, please feel free to contact us. Sincerely Apologize, Louily Jewelry
Stephanie R.
This was an absolutely terrible experience. I purchased earrings and they looked nothing like the picture. The size was absolutely off. They didn’t look anywhere near good quality for a$90 earring it looked liked a dollar store earring and when I presented it within one hour of delivery, they claimed that I would need to pay to ship all the way to China by the way, they concealed the fact that they were even a company in China And I would have to pay for the return shipping of $17 to $20 out of my own pocket for being duped out of the earrings I thought I was purchasing. The customer service was atrocious they continue to say do you want a $10 gift card when you can’t even buy anything for under $90 and why would I need a gift card to further spend my money on a scam . Don’t be fooled like I was and lose $100.
Response from LouilyjewelryFeb 28, 2025
Dear Stephanie, We’re really sorry to hear about your experience, and we appreciate you sharing your feedback. We always aim to provide high-quality products and great service, and it’s disappointing that we didn’t meet your expectations this time. We apologize for any confusion regarding the size and appearance of the earrings. We take this seriously and will review the product details to avoid similar issues in the future. Regarding the return shipping, we understand your frustration and will work on improving the process for our customers. We also regret that the $10 gift card didn’t help in your case. If you’d like to discuss this further or need assistance, please feel free to contact our customer service team. Thanks for your feedback and understanding. Best Regards, The Louily Jewelry Team
