LouilyjewelryReviews of louilyjewelry.com

my ring looks exactly as expected, very pretty, perfect fit, and great quality.

I have several rings from this brand and they are very pretty, very well made and I always receive many compliments when I wear them.

Received my rings right on time. They're absolutely gorgeous. Can't wait to wear them when I get married. Will definitely order from this company again.

Fast delivery and a stunning piece…..

I place an order on September 23rd. The ring arrived on October 6th with a beautiful box, a lovely gift bag, and a polishing cloth to help keep the ring clean. I am very pleased with my purchase and the ring is absolutely beautiful. I look forward to giving it to my girlfriend (almost fiancé)

I bought a beautiful bow ring but after only 3 months the gold plated came of and I contacted customer service. I was asked to pay $50 to have a new one sent. I also bought the stoned wedding ring which was also beautiful but after several months also a stone fell out. Louily would not replace it and wanted me to pay shipping cost to repair it. Beautiful jewelry but it does not last unfortunately and for prices you pay you'd be better adding more money for better quality. I'll stick with my normal supplier who stuff last. Would I receive a 🆕 g definate NO. The ring I was referring to to was.the bow engagement ring and the stoned wedding band both of which were faulty. I receive a voucher towards money off but did not cover the cost of both rings, infact I had to put money towards a new bow engagement ring but the stoned wedding band is still in my box as I can't wear it due to a missing stone. Louily have been in touch and have offered to replace both rings free of charge. Thank you louily a kind offer without any more cost to me. Now that's what I call excellent customer service. Looking forward to recieving both my rings.

Updated: I’ve been reach out by customer service. It does take some time for them to reply and explain the situation that was happening with my order. My order was placed on September 30th and hasn’t ship off just yet even with the rush shipping. But they clarify the situation and was told about a reimbursement for my delayed. The ring has not shipped out yet. Still talking to them back and forth about what I had to do on my end. Hopefully they understand and my review will stay up with 5 stars Order #103463

I purchased the "6.5/12.0 Ct Radiant Cut Crushed Ice Simulated Diamond Three-Stone Engagement Travel Ring," and I LOVE it. The simulated diamonds sparkle like real diamonds and I was surprised the ring is a little heavy. The ring looks and feels like a quality piece of jewelry. So far, I'm pleased with my purchase.