Lose It!Reviews of loseit.com

The new header has made this app useless if you want to keep track of more than three macronutrients. After 6 years of genuinely positive experience, I have decided to stop using it.

This used to be a really excellent app. Once you logged all your food, there was a very simple drop-down menu at the top which would let you see the total contribution of each meal or snack to any particular nutrient that you wanted. It made it super easy to see how much fibre each meal or snack included or how much protein each meal or snack included. And there was also a really easy to view summary of how you’re doing so far for the whole week. Then they decided to “modernize” with a stupid, gimmicky “infographic” circle showing only your calories and up to three nutrients for the day and I don’t know what the heck they did with the weekly summary - it seems to be gone. And now you have to click through a calendar to even see daily summaries. It used to be a very simple one click experience to see everything you needed at once and now all of that is gone. And worst of all, they will not offer a refund to people who bought a lifetime subscription to an app they found useful, but which no longer exists.

The app is very good, ive used other Apps but for me this is the best. However, it is an absolute nightmare to try to contact them. You get the worst auto replies that have nothing to do with your original question. The cost in $ is far cheaper than in £ but i cant get to speak with anyone.

They changed the app. In the previous version, I was able to track multiple nutritional values for a lot of varibles. It was a godsend as I am a type 2 diabetic and have ckd. now with the new app I can only track on the log three values. Before I was tarcking four and could also add a few if I needed them. It was not broke, but they fixed ? it.

Do not find app easy to use once set up. Impossible to cancel the app during the free trial period. App won't recognize the subscription cancellation because there is no "subscription" during trial period so it is a scam to ding your credit card for at least the first billing period. So much for a "Free Trial".

LooseIt does what it says it will count calories, but that's as far as it goes for me. It records calories and has links to common food items, including calories, carbs, fiber and protein amounts. They have badges, awards, and gifts for achieving milestones which are not helpful. The "gifts" are marketing adverts in drag and with a poor likelihood that the "gift" will pan out in the purchase. Problems: Complex, I only use calorie counting and weight logging. Ads are frequent and sometimes disguised as "gifts." Does not sync with Samsung watch. Does not allow multiple devices. Database is not managed - full of duplicates and miscalculated items.

I enjoyed the macro wheels and the at a glance of fiber, protein and other metrics. It’s a hassle now - goodbye!

I signed up for the 7-day free trial through Lose It’s website, but I was charged $39.99 for a full year immediately after the trial ended — even though I didn’t intend to continue. I canceled the subscription as soon as I saw the charge and reached out to support via their website and email. It’s been 2 days and I still haven’t received a response or a refund. There is no live chat, no phone number, and their customer service is completely unresponsive. My bank won’t help, and now I’m stuck with a charge I didn’t want. I’ve also filed a complaint with the Better Business Bureau and will keep posting publicly until this is resolved. I just want my $39.99 refunded and for this to be taken seriously.