customer
Love my new classes
Love my new classes. I found everyone at Look Optic to be responsive and super willing to help me get my correct product.

We believe you should never have to surrender your style for a moment of clarity. Because confidence looks good on everyone.
LOOK OPTIC (lookoptic.com) has 579 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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customer
Love my new classes. I found everyone at Look Optic to be responsive and super willing to help me get my correct product.
Bart H.
Overpriced glasses shouldn't have a Return fee for progressives.... Terrible service. Go with a cheaper option that doesn't try to keep your money.
Response from LOOK OPTICSep 10, 2026
Hi Bart, We are sorry to hear about your experience. We always want our customers to feel confident in their purchase and understand our return policy. Someone from our Customer Service team will reach out to you directly to look into your order and see how we can help. Thank you for your feedback.
Monaka J.
I haven’t even received my glasses yet due to stolen packages but the level of service I have received from the reps is Nordstrom level customer service. I am hopeful that I will receive the replacement package and will return to share the joy I will have from laying hands on my item as I am certain they will be amazing. I would recommend them to any and everyone because customer service is a dying practice in retail, people take your money and tell you to kick rocks and often give you attitude when you are already dealing with a stressful process or upsetting issue like stolen packages. I definitely will order again.
Gretchen
Had the best customer service experience they replaced a broken pair from an email I sent in less than 10 minutes. Shipped me out a new pair without hassle. Andy was a delight to work with!
CA
Fantastic customer service with this company. And these glasses are unique and stylish as all get out!
Amber Felice R.
The best part of Look Optic is their communication- not just the fabulous designs. I can’t wait to buy more! Overall, the marketing on this product is spot on.
KIMBERLEY M.
LOOK OPTIC is always responsive, and fast. I love the glasses, and even when I was waiting (very) impatiently on my third pair, they responded quickly and I can't wait to get them!!
Emily Brosseau S.
My glasses were out for delivery and they didn’t come. Look Optic’s customer service was right on it and sent me a replacement pair. So good!!!!!!!