LOOK OPTICReviews of lookoptic.com

I have gotten the run-around about my delivery, which weeks later has not been received despite being told it would be expedited, etc. after my numerous compliants. I have let my AMEX company know that the items have never been provided and to seek any payment to this organization back. I would give 0 stars if that was an option.

I ordered glasses on Sep 3, 2026. Today is Sept 16th and I’m still waiting. When I saw they were being shipped by Uniuni I realized they would not have a code to enter my building. I texted CS and changed the delivery address to a family members home. The CS rep even sent me a photo of the address which I confirmed. Then yesterday I received a message saying they were unable to deliver. Assuming they meant my apartment because I was at the other address waiting. So here it is late afternoon and still no glasses. Even if I’m I love with the glasses I will never reorder until they have reputable delivery.

Never got my item they never answered emails or messages on Instagram and the shipping company could never give me an accurate update they always said being delivered and was never delivered ordered my items September 2nd.

exceptional customer services! easiest exchange after multiple mistakes on my part! thank you!

I ordered a pair of glasses online featuring a pink lower section with +2.5 reading magnification and a clear upper section. They were so lovely and versatile that I highly recommended them to my friends. Unfortunately, however, the hinge on the temple developed a problem shortly after, making it impossible to wear them properly. I liked them so much that I was about to order another pair, but I decided to email the company first. Although I haven't received the replacement yet, the representative asked for photos and promised to send a new pair. I am writing this review because I was so satisfied with their service-oriented response. If I do receive the new pair, it will prove to my friends that I made the right choice. Thank you.

I Love Look Optic eyewear. I am an avid purchaser and promoter. When I receive compliments on my glasses (which is frequently) I share the website and positively promote the quality and style of their glasses. The glasses are well-made, stylish, and comfortable to wear all day. I have six different styles, but I frequently wear the pink and brown muse styles, and the black aviators. I highly recommend Look Optic eyewear..

The team was quick to respond, and they were able to provide me with the information I needed to get my FSA reimbursement.

The delivery service is terrible. I still haven’t received my order and there is no way to communicate with the delivery provider. Terrible customer service. You really need to get a better delivery service.