LookHUMANReviews of lookhuman.com

Never received my order and they never responded back to my emails. I am posting these in hopes someone is watching from the company.

LookHuman is the first place I go when birthdays or Christmas are around the corner because they have a little bit of everything for everyone!! Recently I had my first and only somewhat disappointing purchase but the return/exchange process was so quick and easy that it only made me appreciate LookHuman more!

I had an excellent experience with Look Human. I ordered a mug, it was cute and I had the cash to burn. But tragedy struck and the mug arrived broken. I couldn't tell you if USPS got a little rough with it or what, but I just e-mailed customer service explaining that absolute tragedy hath struck my order. They got back to me really quick and told me they were going to re-send the mug and not to worry about sending the broken one back and just recycle it. So I'm all in for a good customer service team, also the replacement mug arrived safe and sound. It works as any good mug would and is just as cute as online. I read a few of the 1 star reviews complaining about the shipping time and I will say I don't really notice when things take long to ship. I, like many, have been spoiled by Amazon Prime's 2 day shipping but I also am completely aware that it's not possible for all online shopping orders to do that. I know what the old days of internet shopping were like where stuff takes a month to arrive. So I'm not about to lose my mind over it. But that's just me.

I loved ordering from the company. It was easy to find, size and choose the colour of the shirt I was looking for and it arrived in great time. The shirt was a little bigger than anticipated but I STILL LIKE IT.

I'm super disappointed. I ordered a "Thanks for coming to my TED Talk" shirt and paid extra for shipping. I was really excited. It took 3 weeks to get here and was a Parks and Recreation shirt in the wrong size. I gave it to my daughter because sending it back and waiting another 3 weeks or longer to maybe get the right shirt just seems like a waste of time and money. Bummer, guys. I'll just pay the $20 and get it with Amazon Prime.

Was very happy with the quality of customer service I got from Look Human. They were even responding to my emails on a Saturday. I was bummed to find out that their shirt sizes run smaller than usual. I suggest measuring before ordering.

Never again. I ordered socks for a Christmas party WELL in advance.. one the day after it was supposed to arrive - it turns out it hasn’t even shipped yet. If I could give 0 stars I would.

This company is wonderful. I received a shirt that was a little bit too small so I purchased a larger one. I emailed the company and they refunded me & told me to donate the old one & I didn’t have to send back. Very prompt with responses & their quality is great.