LongHorn SteakhouseReviews of longhornsteakhouse.com

Consistent great service and food!

I regret to say that my recent experience lunch at Longbhorn restaurant in Danbury CT was disappointing. Despite being eager to enjoy a meal, the service fell short of expectations. The waitress took an unusually long time to approach our table, and unfortunately, she forgot to bring one of my drinks. Additionally, her demeanor came across as somewhat rude, which detracted from the overall dining experience. The chicken was cold and a bit raw also. I hope this feedback can contribute to improvements in the future.

I went to Longhorn for the first time today and my food was fan-fricking-tastic! Usually, I would get Chicken tenders, instead I got the Cowboy Pork Chops with a side of French fries and mac'n cheese. The pork-chops were cooked and seasoned perfectly. The mac'n and cheese had these little bacon bits which made it take a little bad, but that's just me. The only reason why 1 star is off is because it took a little while to get our refills.

Best steaks for the price. Also - the burger is so underrated. I love this place.

This was the second time I was given knives and forks with food caked after they washed them.

Could not get seated, could not get waited on, although restaurant was not crowded. When we sent someone to find out waiter, he got our orders and checks wrong. He kept disappearing! Food was good, but it shouldn't take 2 hours to get a soup and salad for lunch! Something very wrong with wait staff and in kitchen!

Took 45 minutes to get our salads when they came out they were a hot mess mine had a bunch of lettuce thrown on top of a little cheese and cucumber no tomatoes no croutons my husband the same then 30 minutes later our steaks come out stone cold server said it was kitchen fault had that problem all night husband shrimp was so cold it was like they took it right out of cooler and put it on the plate and to top if off was served warm tea was told he would bring me some ice cause tea was warm but never seen any ice but least the bread was good my last trip to longhorns in Huntsville al

Perhaps it's just me and the menu items I order for curbside pick-up but.... 3 weeks ago, I ordered the chicken strawberry salad. It came with large pieces of lettuce and a couple cut-up strawberries but NO CHICKEN! I called right away and they said they would send a gift certificate. It occurred to me over this past weekend (almost 3 weeks later) that I never received the certificate so I called again and the manager sent it right away. Kudos to that manager. He knew how to get things done. On Friday evening, we decided to try them once again. My husband ordered the salmon which he said was excellent. I ordered chicken fingers which came very heavily breaded, and falling off the small pieces chicken underneath. The "caesar salad" had large pieces of lettuce, miniscule pieces of shaved parmasean and a small bag of croutons that covered the salad. Regarding the curbside pickup, restaurant guests park in the designated "Pick-Up" spots so you're forced to circle the parking lot in hopes that one will eventually open up. When I commented on this to the sweet, young girl who delivered the food, she replied that it's an ongoing problem and there's nothing they can do about it. I'm certain that's true but they probably could do a better job of manning it. Needless to say, after 2 subpar experiences, we probably won't be returning.