paige K.
Great Service
Has some minor issues on the setup, and made a call to the techs and they were very helpful and understanding.
LoneStar Tracking is a Texas-based technology company specializing in reliable, long-range monitoring solutions for businesses operating in remote and demanding environments. We design and deploy hardware and software systems that provide real-time visibility into temperature, water levels, location, and asset conditions—helping customers make informed decisions, reduce losses, and operate more efficiently.Our core solutions include temperature monitoring systems for agriculture, cold-chain logistics, and industrial use cases, as well as water tank level monitoring for ranches, farms, and remote infrastructure. Many of our devices operate using low-power wide-area networks (LPWAN), satellite connectivity, and IoT technologies, allowing them to function reliably where traditional cellular coverage is unavailable or inconsistent.At LoneStar Tracking, we focus on delivering practical technology that works in the real world. Our systems are designed to be easy to deploy, low maintenance, and highly dependable—because our customers rely on accurate data, not guesswork. From real-time alerts and historical reporting to user-friendly dashboards, our platform is built to provide actionable insights without unnecessary complexity.Customer support is a cornerstone of our business. We work closely with our customers to understand their specific needs and ensure they get maximum value from our solutions.
LoneStar Tracking (lonestartracking.com) has 562 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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562 approved reviews, newest moderated first
paige K.
Has some minor issues on the setup, and made a call to the techs and they were very helpful and understanding.
Mark L.
Let’s me know when my vehicle has moved and shows me where. Long lasting battery and warns me when battery is low. Very satisfied.
David
This is the best tracking company out there. Great customer service and quality products. I trust this company to protect my valuable assets. Try them out and see for yourself.
Ronald S.
Very inaccurate gps. Have contacted numerous times through the app with no reply. Batteries only last 4-5 weeks at best. Automatically renewed without my consent and charged my account. Have not had time to contact regarding auto renewal.
Response from LoneStar TrackingJan 6, 2022
Hello, We are sorry that you had a poor experience with our service. I took a moment to review your account, and I see a few things. 1) I see that you only have about 30% signal level on this device. Our unit uses GPS to obtain it's location. If your GPS reception is poor then accuracy will also be poor. You can contact our technical support team who can help with relocation ideas. 2) Battery life is directly related to signal strength. Our devices are adaptive, meaning if the signal level is good, then we can decrease the power on our transmitter and use less power. But is the signal is poor, then we use more battery to try and obtain a better GPS fix. Once you have your device relocated, you can expect several years of service from this device. 3) It looks like when you signed up that you selected our Yearly Plan with Automatic Renewal. This is why your card was automatically run after the 1 year of service. At any time you can disable automatic renewal from your account page or contact our team and we can disable it for you. If you would like to discuss any of this further, please reach out to us at any time via phone 1-877-777-8636, email at [email protected] or via chat on our website. We are here to help.
David W.
Just had the GPS unit for 1 1/2 weeks. Too early to give a complete review. So far I don’t know why the satellite view shows a extremely old view. The satellite view needs to be updated. I believe my HuntStand app updates view often.
Response from LoneStar TrackingJan 6, 2022
Hello David, Thanks for the commends about the Satellite View. We have passed this over to our developers and asked them to look into this. Have a great day!
Steve D.
We are using the tracker on our Livestock Guardian dog. There’s too much variability in the position of the GPS coordinate to allow us to feel completely assured that we can trust what it is telling us. It shows he’s been places he could never get to. But admittedly we may be expecting too much from the current state of the technology.
George S.
Love my GPS tracker spot on for location - super easy to install and set up - made like a tank Came with 3 lithium batteries installed No problem with it receiving a signal
Felix D.
Very professional company. The product is well made. Will do business again in the near future