Donald N.
Customer service
Tech helped me with all the issues I was having getting a new device added to my account and also helped in simplifying all my devices putting on one order saving my company money. thank you
LoneStar Tracking is a Texas-based technology company specializing in reliable, long-range monitoring solutions for businesses operating in remote and demanding environments. We design and deploy hardware and software systems that provide real-time visibility into temperature, water levels, location, and asset conditions—helping customers make informed decisions, reduce losses, and operate more efficiently.Our core solutions include temperature monitoring systems for agriculture, cold-chain logistics, and industrial use cases, as well as water tank level monitoring for ranches, farms, and remote infrastructure. Many of our devices operate using low-power wide-area networks (LPWAN), satellite connectivity, and IoT technologies, allowing them to function reliably where traditional cellular coverage is unavailable or inconsistent.At LoneStar Tracking, we focus on delivering practical technology that works in the real world. Our systems are designed to be easy to deploy, low maintenance, and highly dependable—because our customers rely on accurate data, not guesswork. From real-time alerts and historical reporting to user-friendly dashboards, our platform is built to provide actionable insights without unnecessary complexity.Customer support is a cornerstone of our business. We work closely with our customers to understand their specific needs and ensure they get maximum value from our solutions.
LoneStar Tracking (lonestartracking.com) has 562 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 454 reviews with 5 stars · Clear filters
Donald N.
Tech helped me with all the issues I was having getting a new device added to my account and also helped in simplifying all my devices putting on one order saving my company money. thank you
DOUGLAS B.
WE HAD VERIZON CONNECT AND IT WAS HORRIBLE TRUCKS WERN'T WHERE IT SAID KEPT CHARGING US FOR TRACKERS WE DID'NT HAVE SENT SERVICE PERSONAL TO REPAIR OR TROUBLE SHOOT THEM LEFT THE DASHES UNHOOKED
I.N.G.E.T.E.K.N.O.S. E.
Good!!! good
Troy S.
I always receive friendly and efficient help
Michelle P.
Fast easy and simple.
Joe L.
Trent was amazing, very knowledgeable of product and services, and took the time to “dumb it down” for this old man to understand. Great job Trent and LoneStar Tracking for your customer service.
Pamela H.
Our request was taken care of promptly and the correction was seen right away.
Pete B.
It just works. Its not the most accurate, and you aren't paying for up to the minute, 10 feet accuracy, but IT JUST WORKS. I bought one as a trial after we had a skidsteer stolen and they are now on all our trucks and equipment. The battery life at 9 months is still at or over 90% on all units. For the price point it seriously just works. Nothing fancy, nothing special, just consistently there pinging location whenever I need it. I think it only went down when AWS had a big outage and was up within a few hours. The one time I called to switch everything and ask for a bulk discount because I had added so many, it took less than 3 minutes, some dude in Texas picked up and immediately took care of it. I will be a customer for as long as I am a business owner.