Richard S.
Did not track well.
The only time I could see it tracking was when it waseasily visible. When I tried to hide it under the bumper or the frame, it would not tack.
LoneStar Tracking is a Texas-based technology company specializing in reliable, long-range monitoring solutions for businesses operating in remote and demanding environments. We design and deploy hardware and software systems that provide real-time visibility into temperature, water levels, location, and asset conditions—helping customers make informed decisions, reduce losses, and operate more efficiently.Our core solutions include temperature monitoring systems for agriculture, cold-chain logistics, and industrial use cases, as well as water tank level monitoring for ranches, farms, and remote infrastructure. Many of our devices operate using low-power wide-area networks (LPWAN), satellite connectivity, and IoT technologies, allowing them to function reliably where traditional cellular coverage is unavailable or inconsistent.At LoneStar Tracking, we focus on delivering practical technology that works in the real world. Our systems are designed to be easy to deploy, low maintenance, and highly dependable—because our customers rely on accurate data, not guesswork. From real-time alerts and historical reporting to user-friendly dashboards, our platform is built to provide actionable insights without unnecessary complexity.Customer support is a cornerstone of our business. We work closely with our customers to understand their specific needs and ensure they get maximum value from our solutions.
LoneStar Tracking (lonestartracking.com) has 562 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 17 reviews with 2 stars · Clear filters
Richard S.
The only time I could see it tracking was when it waseasily visible. When I tried to hide it under the bumper or the frame, it would not tack.
Andrew L.
GPS coordinates are not very accurate. Also if you choose the option for an alert when the tracker moves it never gives you an alert or notification
Richard T.
The notifications that I receive are typically delayed, usually at least 15 minutes from when the vehicle is moved. In addition, I have received notifications two times when the vehicle had not been moved at all that day.
Regina
The system does not track with the vehicle moves nor shows location of the when not in the same location.
Donald S.
Totally different format from when I started why’d it change new format sucks
Jose L.
There many times, the unit is moving and no notification at all and there is times that unit starts moving . Won't get a notification maybe 3 to 5 miles from Original point. Not very happy, I have three other trailers , already looking for a replacement.
Response from LoneStar TrackingJun 22, 2023
Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience caused by the lack of notifications from our system. Your feedback is important to us and we would like to ensure that the issue you are facing is addressed. The device is designed to notify users in real time and it seems unusual that you're receiving delayed or no notifications. We would appreciate the opportunity to troubleshoot this with you. If you could kindly reach out to our customer support team, they would be able to investigate this further and potentially resolve the issue. It may be related to a settings issue, connection issue, or a glitch in the system which we need to fix. We value your business and would be grateful for another chance to serve you better. We hope to hear from you soon. Best regards, LST
James Y.
I was trying to see if there might be a way to add an audio alert so that when moition alerts are issued, I can hear an audible warning in case I am not looking at my phone at the time the alert is issued. I searched on the Lone Star site but no luck. The service is perfect. I am extremely pleased and know i chose the best company for my tracking. Just woiuld like to improve it a bit with audio alerts.
Response from LoneStar TrackingMar 31, 2023
Thank you for taking the time to leave a review of our LoneStar Tracking app. We appreciate your positive feedback about our service and are glad to hear that you are extremely pleased with it. Regarding your request for audio alerts, we want to clarify that the functionality you are looking for is not configured within our app. However, you can enable this feature through your phone's settings. Most smartphones have the option to enable audible notifications for various apps, including our LoneStar Tracking app. We recommend checking your phone's settings to see if this option is available and if it can be customized to your preferences. We appreciate your suggestion for improvement and will take it into consideration as we continue to develop and enhance our app's features. Thank you for choosing LoneStar Tracking, and we look forward to serving you in the future. Best regards, LST
Chris
Easy to install, but Unit stops tracking from time to time.