LogoupReviews of logoup.com

We are a small business that ordered a small run of hats to sell. The order did not originally come exactly the way we would have liked but Logoup made it right and sent us a new batch of hats that came out perfect. Thank you Logoup! John

TERRIBLE EXPRIENCE! Wish I had read these reviews prior to embarking on a month long waste of time! Terrible experience! Customer service was lacking ANY empowerment to do anything except read to you... A month long process where at the end they asked for more $$$ to do what I originally ordered. They referenced a computer glitch and said sorry gotta pay more... HUH???

They are the 4th embroidery company I’ve dealt with, and can honestly say the best. Quick feedback on questions, items always to my satisfaction, and decent on pricing. Would recommend.

Terrible customer experience

Slow, poor customer service, poor quality and workmanship. I read the reviews but thought I would give them a chance...I should have listened. Way too expensive for such terrible and unprofessional service. Of the shirts I have ordered all have taken well five weeks to be delivered and each time Ive had to email/call to inquire about the order only to receive rude feedback. The workmanship was good on only about 50% of the items. When the bad items were shipped back...I received them "fixed" about three weeks later. It was easy to see the company didnt use new shirts with new stitching...they made repairs to the flawed order. This caused "waves" in the shirt as the design does not lay flat. Bottom line...Im done with LOGOUP.

Love their clothing! Our employees love being able to dress casual but add a splash of our logo into their daily uniform. The embroidered logo is a plus and is sure to last through washes. The materials are high quality and fit true to size, or sometimes large. The only downfall is the time it takes to process and deliver the items, but it is understandable as they can be very busy. The customer service team is always helpful and enjoyable to work with. We will continue to order our employee shirts from LogoUp!

Logoup was super simple to communicate with so I would get the product just as I was hoping to. The quality is amazing, the color is great and when I asked to adjust something, it was done quickly and I was able to review and approve the proof quickly. I would recommend them.

Do yourself a favor save time stress and grief and do not use that Logo Up. Took over a month and I had to call them to see if it was finally ready. When I finally got the order one of the hats logos were done wrong and I was a missing three shirts. They were more than happy to charge me for everything despite the missing shirts which they did not even know were missing until I asked for the order to be looked at. When I asked how this could happen they got very defensive in plain rude. I will never do business again with this company.