Charles
Quality is okay
Quality is okay, Speed is poor, Customer Serivce is poor. I have placed several orders, all took a over two weeks to ship, then 4-5 days to arrive. Oh and check shipping rates before you get to involved, because they are subsidizing product cost with shipping. One of my orders was the same logo on 5-6 different hats for us to checkout before I order a bunch. Several were very wrinkled, and gathered where embroidered. The logo never laid flat, and was not something I'd be willing to wear. Their answer was is was a shipping packing problem, and it could be fixed with some combination of a hair dryer, wet towels, and an iron. Since I was looking to order 100+ hats, that was not an option. Nearly all my orders needed me to nudge customer service to get them "expedited". Expect a snarky reply each time. Bottom Line, if you need small runs, and aren't in a hurry give them a try, but shop around...