Lobsters OnlineThe Lobster Trap is headquartered on Cape Cod, Massachusetts with additional facilities in Machiasport, Addison and Steuben, Maine. We ship fresh live lobsters overnight to customers nationwide.
Lobsters Online (lobsters-online.com) has 711 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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711 approved reviews, newest moderated first
customer
Amazingly fresh, and great delivery. 👍
Response from Lobsters OnlineApr 12, 2022
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
customer
The lobster 🦞 was good as always. Shipped live and was fresh. I only gave 3 stars because the lobster price and shipping are getting to high. 46.00 for shipping of a jumbo lobster. Sadly I’ll be looking for a new vendor.
Response from Lobsters OnlineApr 12, 2022
We are glad to hear your order was delivered as expected and that your experience was a positive one. There are several ways in which an online company can charge you for shipping: • Free — the company includes their shipping costs in the price of the product so it is hidden from the customer • Free after a certain dollar amount spent (i.e. free shipping after a $125 minimum order) — the company still includes their shipping costs in the price of the product, but pushes more of that cost to customers with smaller orders • Flat Rate — the company charges the same rate to all of their customers based on the average cost of what their shipping partners charge across all of their customer’s orders • Charge by the location and weight of the box — the company charges what the shipping partners charge and passes those costs directly to the customer The reality is shipping an order anywhere is never free. Each company decides how they choose to show that cost to their customers. For Lobsters-Online, we value transparency above all else. We have made a conscious decision to give you the best product price we can and only pass along the cost of what our shipping partners charge us. Transportation costs continue to be a challenge for our shipping partners. Despite all of the global cost increases with delivering goods, based on comparative studies, our total order prices are still below similar companies. We hope you will give us an opportunity to earn your business back
customer
Excellent quality, fast shipping, perfect experience
Response from Lobsters OnlineApr 12, 2022
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
Terry W.
great fresh lobster arrived on time
Response from Lobsters OnlineApr 12, 2022
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
Mr. C.
Everything always shows up just as expected.
Response from Lobsters OnlineApr 12, 2022
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
Phil C. Brooklyn, N.
Seafood arrived fresh and on time. Delicious 😊
Response from Lobsters OnlineApr 12, 2022
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
Diana
Awesome lobsters, oysters and clams. Yummy!!!
Response from Lobsters OnlineApr 12, 2022
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
Bob in C.
You guys and gals never disappoint Only regret is that I did not find you years ago.
Response from Lobsters OnlineApr 12, 2022
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We are glad you have found us now! We look forward to supporting your seafood needs in the future.