Fred
Great customer service
Great customer service! The tails look spectacular and will be enjoyed for Christmas dinner!

The Lobster Trap is headquartered on Cape Cod, Massachusetts with additional facilities in Machiasport, Addison and Steuben, Maine. We ship fresh live lobsters overnight to customers nationwide.
Lobsters Online (lobsters-online.com) has 711 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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711 approved reviews, newest moderated first
Fred
Great customer service! The tails look spectacular and will be enjoyed for Christmas dinner!
BKR
We have ordered lobsters, scallops, and mussels from Lobsters Online for years and never worry about their arrival date and packaging. Their fresh lobsters and seafood are the BEST! Plus, they have a terrific team who goes out of their way to please you. Thank you!!!
Todd C.
Great quality and service. We are repeat customers and will order again. Them 6# ers are awesome
Onlythebest
This is an update to my original review where I chose 3 stars because the lobsters arrived on time and alive but one died before I was able to cook them. I’ve changed my rating to 5 stars because someone from the company contacted me about an hour after my review was posted offering to refund my purchase price or send me a replacement lobster free of charge (even overnight shipping was free). I chose the replacement and received not one but two lobsters. This time both lived and all 4 were delicious! 5 STARS for quality, customer service, and VALUE (best price I found online).
Dave
I don't like your website it's not too user friendly and needs work. You don't ship 3 plus pounds to NH, however, you site accepts the order and charges you anyways. Customer service was terrific in compensating me the difference in price, when I realize I did not get what I had paid for. This issue is a flaw that needs to be remedied before you lose customers.
customer
The ordering was easy. Only problem was I couldn’t find how to apply the discount when I paid for the order. I’ll let you know about order arrival and quality of the lobsters.
customer
Sent lobster chowder and salmon to my elderly folks in Florida. They absolutely Loved it . Will definitely order again
Kennth K.
It was alive and kicking. Showed up on time. Looked amazing and tasted it too. Thanks to all who made it possible