Loanguys.comReviews of loanguys.com

These people are the worst. I originally called to see if they could help me refinance my house. The guy I spoke with told me that my credit score was to low, and that if I could get a co-signer above 640 they could help me. I added my partner who is a 720 on her lowest score. Over the next 4 months, I was told they were having an issue with the title process and they had to switch companies. That was the reason they gave, for the process taking so long. But they contacted my insurance within 2 weeks and added themselves and also had an $800 appraisal done (which I never received a copy of). After 4 months they come back and tell me, they can't help me because my partner isn't on the title. That's definitely something they could have told me 4 months ago, before I paid for appraisals.

I was presented with a rate offer for 4.25% around the last week of February. I agreed to it but the loan officer never sent me a DocuSign to lock it in. Then 10 days later, I received a DocuSign to sign for 4.75% instead. I disagreed with it and the loan officer said they couldn't do anything. I decided ok fine and signed it. Thinking this was locked in, I ended up with a 4.8125% rate instead during closing. They mentioned Buyer took too long to sign the extended purchase agreement and they can't do anything about the rate.

I have had 3 transactions with Loan Guys. Our loans were hard but they got the job done. Morci and Lindsay are knowledgeable , extremely pleasant and worked hard for our business. They cut through the red tape and make the lending process possible. We could not have built our business without Loan Guys.

This company is worthless. Edan Eckstein is a complete liar. The process is extremely slow, and nothing this company tells you actually happens. They will blame EVERYTHING ON TITLE AND UNDERWRITING..... BUYER BEWARE

Terrible service, terrible people I just spent 3 months and $2k getting lied to the entire time. I waited 3 months for Edan Eckstein to tell me that my deal didn't clear underwriting. Edan stated in December, that if I added a cos-signer to the loan, I would be fine (it was his idea)...only to be told in March that my deals would not go through. I have multiple paid off houses that they could not do simple refinances on, even though I provided them all the information up front. I think they get kickbacks from the appraisal companies that's why they are in a rush to do them, and the fee is so high.

I was working with Benjamin who helped me get the property of my dreams!!! My credit wasn't so great after a bitter divorce and most people didn't want to work with me or told me I had no options. Benjamin presented many options and stuck it out with me until I finally closed. Home buying is stressful and I didnt think i had a chance, but it all worked out and I am interested in purchasing another and you know the first person I'll call is Ben and Loanguys!

My experience in a refi was nothing but stressful. The process should have taken 45 days max, it took 5 months. I had a rate lock in the high 3's and as time went on they told me nothing about an increase. The last 40 days I would receive mundane requests like, "you told me you were divorced, and now that's holding up the process" and "It's taking longer because your middle initial is on some documents and not others." This resulted in delay after delay and some days they wouldn't resond at all after I asked what is the status. I learned of a 1% 30 year increase on my loan 4 days before the notary was to be sent out for signing. So I am not locked into a very expensive mortgage, with excessive closing costs. They are dishonest, lacking in integrity and slow. I regret using them.

Just closed another deal with loan guys must say thanks to Michael and his team for making it possible let’s move to the next home.