Eric J.
One of my worst experiences
This was my transaction, but as a licensed real estate agent, I have done over 100 transactions and this was one of the worst lender experiences I have encountered. The communication was horrible at best, the requirements and terms changed throughout the process, the fees are significantly higher and the process took almost 2 months to close. The people I was communicating with were not professional. I do not recommend using them and will not be using them again.
Response from Loanguys.comOct 21, 2026
We understand that your experience did not meet your expectations, particularly given your background in real estate. We take your concerns about communication, professionalism, timing, and costs seriously. Loan requirements and terms can evolve as underwriting verifies the details of a transaction. Closing timelines and fees also vary based on the loan program, property, and lender requirements. We hope to have the opportunity to earn your confidence in the future and wish you continued success.




