LMC TruckReviews of lmctruck.com

Bought a 'chrome' grille and GMC emblem from them. What I got was a GMC emblem that wasn't what I bought (doesn't fit that grille), and a grille that was made from cheap plastic that was cracked in two spots. Definitely not worth the $450 I paid. Stay away from this place. The items sent definitely don't represent what they're selling on the buy/purchase page. EDIT: They made it right... so updating it from 1 to 4 star. Customer service was definitely better than the product I received.

Bought a product from them. I would say they have average customer service.

I received my order and part of it was missing. FedEx stated they are delivered it on a Saturday but was not able to locate the package. LMC made it right and shipped out the missing parts without any issue. Thank you for being great to your customers.

I ordered the SS brake line kit for a 1968 GMC Short wheel base truck. The lines fit okay till i install the line from the front to the back. The line is 17 inches to short. Call customer service and the person i talk to said she couldn't believe line is short. She was suppose to send me an email with a claim number and for me to attach pictures to. Never received the email. Called again for the second time and the woman i talk to this time found my order but nothing else. She told me to send the pictures to the email on the online page. So i did not heard anything from anyone from LMC. will not be ordering anything from the ever again and will tell my friends and other people to not order from them. The customer service is the sorriest I've ever dealt with.

I ordered billet cutout door handles for my truck. I received the door handles and went to install them and discovered that there weren't any adapters to install the handle. I called LMC to make them aware and was told that they did not come with adapters and that the 3 set screws are what attaches the handles. The 3 set screws did not secure the handle, so therefore I opted to return them. Three weeks had passed by with no credit to my account, so I called and spoke to a representative and was told that someone would be contacting me. I received a call back the next day and was told that I would be getting a credit. I checked my account and was not credited the full amount. I called back to see why I wasn't getting full credit and they said that there was damage to the parts. I packaged the items in one of their boxes in the original package with a lot of packing paper to ensure there wasn't any damage during shipping. Anyone who is spending money on billet products obviously cares about the look of their build and would not sacrifice ruining the product. In the end I was reimbursed for a restocking fee, but that still didn't make me whole. I am disappointed with LMC truck and will not be doing any further business with them!

Made order on a Thursday and it’s Tuesday and still don’t know when my order will be shipped. Called to check and the three people could only tell us that it was put on the truck at 8:00 Tuesday morning but nothing else about the order. So we will not be ordering from this company anymore.

Terrible customer service and quality control. No one at the company knows anything about automotive parts. - Ordered their spring compressor - I does not work. Contacted the manufacturer - They had to be cut to fit. Totally rude in customer service. - Ordered a set (4) of ball joints - Three of them were made by different manufacturers. - Ordered their stainless brake line kit for a dual master cylinder as advertised - They sent one for a single master cylinder. Had to ship it back because they cannot figure out that there are more lines in a dual system. Sourced to a different company that understands automotive parts. - Just started putting my front end together - three tie rods from one manufacturer and one from another. They do not understand that some different manufactures parts are different in appearance and quality. As a veteran they used to give a nice discount and now its only on some parts and varies. Moving forward I will now weigh their discount against the headache of miss matched parts vs paying a little more and dealing with knowledgeable staff and respectful customer service.

I ordered front bed caps for two chevy K1500s of mine, manufacturing spec. according to LMC is 1 5/8 inches inside dimension. Bed rail measures 1 9/16 so if the caps were made to spec the 1/16 in. clearance should have allowed them to fit fine, right. Unfortunately the inside dimension measures 1 7/16, I have now received the original two caps, sent them back with lengthy explanation and now received two more incorrect sized caps, How hard is this to understand, I have been trying to reason with LMC CS on and off all day, it as if they don't even read the emails clearly explaining the situation. After reading LMC's customer service review it is clear they don't read a customers responses. Is it not painfully obvious that the LMC spec is simply wrong. These bed caps that measure 1 7/16 inside cannot possibly fir over the 1 9/16 front bed rail. The cap is smaller than the rail it is supposed to fit over. I don't know what I care but that this product cannot possibly fit the application. At this point I just want a shipping label sent to me so I can return the second incorrect part I have received, i will also enclose the catalog as I will never order from this company again. to bad because they used to make quality parts, I wonder what has happened to the company. After weeks of communication with LMC customer service they have come up with an offer of a solution. They offered me a $35.00 credit which is less than half of my expenditure for this incorrectly made parts. You all need to think twice before ordering from LMC, I know I won't make the same mistake again