LMC TruckReviews of lmctruck.com

They sent the wrong part. I explained the problem in detail, in writing with photographs. I suggested how to easily fix the problem for future customers and asked for a correct replacement part and a pre-paid return label. They ignored all I wrote and insisted on a phone call, refused(initially) to pay return shipping of the incorrect part, haggled and delayed the call. I eventually had to resort to disputing the charge on my credit card. Then they agreed to supply the label ! So after weeks of their delay, my truck interior torn up waiting for resolution all I got was an obstructive argumentative response.They never did provide the correct part number so I could re-order. I ordered elsewhere (they are just a reseller) -no problems.Imagine if they had just been cooperative - they would have got all my business for my renovation of my truck.Instead they just made it needlessly unpleasant,argumentative and very unprofitable for LMC Truck. Pity because Kevin's LMC videos are really good.

I will choose to never do business with this company again. The website lets you put your truck year,make, model and bed size in then you pick your parts It didn't flag me that they didn't have them for that year of truck IAccording to customer service it should have flagged it that they didn't have that year.. It went on to let me order wrong year parts. Ultimately they did take the parst back and split the shipping back but it still costed a very large amount for shipping to us. Economy shipping is expensive.

Terrible service, supplied a part that did not fit the vehicle, charged a massive shipping fee and 2x tax. Then after agreeing to a refund for the wrong parts they are not sending the money back and now not responding to email. Avoid this company.

Could not get Windshield in with lmc gasket ordered one from precision windshield in in 10 minutes. Ordered a replacement carpet that is going in the trash tomorrow looks like it's been rolled up in a ball and stored for 20 years. Absolutely the worst product's I have used in over 50 year's in the business.

Update: LMC reached out to me and made things right. Im pleased with the way they reached out and took care of the problem. Ordered a pre bent fuel line from pump to carburetor for 1980 chevy k10 350. The bend was off and I couldn't use it because ot caused the alternator to not sit back far enough. So now im having to use rubber hose. Paid $20.95 for the line and $23.33 for shipping, now it'll cost me more to send back so guess im stuck with a part I can't use.

I had a gift card due to receiving poor quality and damaged parts. I placed my order and was told the gift card would be taken off the total. I still haven't seen that. The items were shipped with FedEx, the one piece of tape holding the box shut ( 44 dollars for shipping) was ripped and it looked like the box had been dumped. I have been going back and forth about this and they still haven't answered my question. There are other companies to purchase from and I will be using them. No one has acknowledged the box was open or that it seemed to have been dumped out. No one acknowledge the terrible packaging. Customer service seems to be lacking. Many of the parts ( cheap Taiwan parts ) do not fit without modification.

I ordered parts on 8-07-26 and was told that they would be here on 08-14-26 and they didnt arrive. Call LMC and was told that i had ordered on Friday and that the order didn't process until the following Monday which was 08-10-26 and that my order wouldn't be to me until 08-18-26, which wasn't even what the customer service person had told me. When i explained to them that i was in dire need of my parts when they told me that i would receive them, they wanted to give me a 25.00 gift card and i told them that wasn't satisfactory, and upon that i was directed to another person who stated that they would give me a 500.00 gift card and i have not received any email or call. I have spent well over 10,000.00 with this company and i am definitely going to consider using another company for my companies parts needs.

There is no hurry in shipping a part. Bought the part monday and its now friday and a shipping label has been printed. Was told it takes 24 to 48 hrs to ship. Its now almost 96 hrs till usps gets the package. Wont be buying from them again