LMC TruckReviews of lmctruck.com

Read to the end for updates: LMC sent me an incomplete parts kit. Customer Service was unclear about what action to take to remedy the situation other than me sending a picture of the incomplete kit, so they could determine what is missing. They stated they would get back to me within 48 hours. It would seem that a professional outfit would understand how to get parts correct. My suggestion would be for them to list all of the individual parts that come in a kit. Then the user can determine for themselves what is missing. I wish I had read the reviews for this company before I dealt with them. Update: Contacted by LMC. They are going to send another parts kit. This adds 2 stars so far, but I am cautiously optimistic till I receive the new kit. I try to be fully honest with reviews, and recognize when a company takes steps to remedy a mistake.

LMC has a broad offering of parts for old trucks and that is a strong point. Pricing is fair, delivery time is reasonable. I have two complaints which I offer for feedback and hopefully improvement. First, website product descriptions are lacking and often result in redundant parts orders. For example, you order tailgate chains and right next to that item on the page are chain covers so you order these too. When tje chains arrive, they already include the covers though this was not stated, therefore you now have two sets of chain covers. This is not an isolated problem, it is one example of a recurring problem. Two, when your parts arrive they are all jumbled together like someone gathered them oan a table and then randomly stuffed them into bags. If you made a large ordernwith many small items this creates a huge and time consuming problem because you have to sort through and figure out what each item is based on the LMC part number. Very irritating.

Ordered window latch for 1998 C2500 Chevrolet extended cab silverado They not only sent the wrong part rendering it useless but it cost me total 25 dollars to have a useless part. UNREASONABLE RETIRN POLICY. was actually testing if this company can be trusted THEY CANNOT AND STILL HAVE MY MONEY. AND WERE UNWILLING TO WORK WITH ME. WILL NEVER ORDER FROM THEM AGAIN. ADVICE. DO NOT WORK WITH THESE PEOPLE. GOODLUCK Since Sending out this review The Company Decided to work with me. They stated that it wasn't an equitable decision to send a return label for me to return the incorrect part. So Decided to leave the part with me. That they REFUNDED that part Small Policy changes could remedy these issues And could really make a difference in business transactions So THANKS TRUSTPILOT. AND THANKS LMC FOR RESPONDING

I appreciate the products that LMC truck offer. However, I am very frustrated with the customer service side of the business. I recently had an issue that began with parts being out of stock. Because they didn't have a couple of parts in stock, my cost increased about $70 due to loss of discount and freight. Mind you that the original order was well north of $3k, the missing parts would have been in the range of $160. Eventually, after over an hour of my time speaking to 4 different people they offered a gift card that offset the loss discount. I feel like I had to beg for something that could have been handled in 10 seconds while I was in the facility. Having said all that, I appreciate the fact that you can call them and actually talk to a person.

Okay to get things right up front! I Absolutely Love dealing with LMC & have spent literally thousands of dollars just in the last few months & have been strictly using LMC for many many years with “NO problems whatsoever “ But yesterday April 9,2026 I ordered $3349.97 of parts for a 1957 Chevy pickup I’ve been restoring for the last 3 years . I started to order 7 stainless bed strips for the bed at the cost of $200.65 ( right from the 2026 spring/summer catalog & next thing I know the person I was ordering from said the cost is $330.00 for the same strips! I said NO that cannot be correct! So what had happened is in just ( ONE DAY ) from April 8 to the 9th the 7 strips went up $130.00 ! And they would NOT honor the $200.65 amount to me even after spending over $3K with them ! This is more of a principle deal than anything! It’s not that $130 is gonna break me ! Hey come on now ,we all know that our country is Definitely No Doubt THE MOST GREEDIEST country on this planet especially ever since that Covid mess ! Well neediest to say , I did not order the strips ! Went on eBay & found them much much cheaper! I would have gladly given 5 + stars any other time but in this case I just gave 3 stars ! I rest my case , B. Wyrick

I bought some front bumper brackets for 1998 Chevy trick. LMC website claims they are OEM spec. They are not. LMC is simply reselling cheap knockoff products. I haven't had the brackets 24 hours since delivery. I tried to initiate a return with LMC and was told "we have no complaints on this item from anyone else". I was then told that I would have to pay for return shipping. If this was noted before the time of purchase I would have never purchased from LMC. This company is terrible to deal with. Read other reviews before dealing with them. I'll just take the hit, but I will never deal with LMC again. These guys are crooks. The CSR rep did everything she possibly could to try and convince me this was an isolated problem. In reading others reviews, it clearly is not, in my opinion. Update - I was contacted the same day of leaving my review by a customer service manager from LMC. The way she handled my issue is the way it should have been handled at the initial call. I have moved my review from 1 to 3 stars because of the resolution that was reached on this matter.

I orderd 10 items on January 14, at 10:30 AM. I had called during the Chrismas season and was told that they were behind in shipping because of a busy holiday season and a blizzard that hit KC. So I decided to wait until January 14, 2025. I ordered some miscellaneous fastners and a drivers side window for my '78 Cheyenne. I checked the order on line January 16. Status showed "processing". Called LMC customer service on 1/20/25 and was told that order still "processing". I order from a number of parts vendors and they normally ship next day, some same day. They also provide good order tracking. LMC is extraordinarily S L O W Plus they do not provide any kind of online order tracking. Very disappointed. UPDATE! I received my order on 1/24/25. I ordered some parts from another supplier after this one and it took 3 days. I did order from LMC on 3/3, they shipped on 3/6 and I received it on 3/8. I am grateful that it was not delayed like the first order. I like their online order system and the parts are priced fairly and the quality has been good. Just wish they could process and ship orders a littl quicker. Thanks for your honest response. I changed my response from a 1 to a 3. I just ordered today 2/7 at 5:10 EST. I hope it arrives by Wednesday, 3/12.

Unfortunately I have spent easily over two thousand dollars in parts over the years restoring my 1966 C-10 Chevy. I say unfortunately because most of the parts are from China. The last straw was a rear axle housing gasket apparently made by Interface Performance materials. Junk. Fel-Pro is 4 times as thick! Do no one check to see what’s on the market so you can see you have a comparable product??? I’m done. There are other better venders.